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rowdybeansFlag for United Kingdom of Great Britain and Northern Ireland

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Outlook - Cannot open item. Array index out of bounds

I have a user that is trying to delete a task in her inbox but it comes up with the error above. It also won't open or move anywhere!

Any advice. We are running Vista Business, Office 2007, Exchange 2007 on SBS 2008.
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MegaNuk3
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Create a new Outlook 2007 profile without cached mode and then try the delete.
Try "Outlook /safe" and then see if you can delete it, it might be an add-in that is stopping the delete
Avatar of Shreedhar Ette
Hi,

Office contains something like restricted permission where some people are prevented from seeing or editing certain files. If the template for this task was somehow produced using this then it could result in error.

I hope this helps,
Shree
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ASKER

I've tried starting in safe mode. Still can't delete. Also added new outlook profile and still can't delete.

Any other ideas?

Thanks
Can you do File-->Properties on it and see if the "Sensitivity" is set  to Normal
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MegaNuk3
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