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MDWinter

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Can't remove corrupt outlook profile - even with reinstall

Hi,

I tried to set up an exchange profile in Outlook 2007. It keeps saying it cannot connect to the exchange server - even though the settings are definitely correct (verified by using identical settings on another machine)

One sugestion is to uninstall/reinstall outlook.

When I uninstall/reinstall the Office 2007 suite, and run the "Mail" app in Control Panel - the original mail profiles are still listed!

I uninstalled Outlook again, and delted all files in:

c:\Dcouments and Settings\user.name\Application Data\Microsoft\Outlook
and
c:\Dcouments and Settings\user.name\Local Settings\Application Data\Microsoft\Outlook

and then reinstalled. The same profile settings could STILL be seen in Control Panel -> Mail.

How do I perform a COMPLETELY CLEAN reinstall of Outlook please?

Thanks!
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RustyZ32
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Do you have the same issue if logged in as someone else? if not, remove the entire user profile instead.
Did you try to remove the profile from Control panel>Mail?
Do that and delete all accounts and data files, and then restart Outlook.
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ComputerBeast
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