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troubleshooting Question

Citrix issue

Avatar of SimpsonThePhil
SimpsonThePhil asked on
Windows Server 2008Virtualization
7 Comments1 Solution1479 ViewsLast Modified:
Users logging on to a server outside our network are unable to launch apps from the xen desktop as they get the following error -

Cannot connect to the Citrix XenApp server.
There is no Citrix XenApp server configured on the specified address.

We can lauch the applications fine in our domain but other users on different networks are unable to launch the application once logged on to the citrix desk top.
We have recently added new licenses to enable more users to connect to citrix on the specific server and we have also made sure that there are no terminal server license issue.

Many Thanks
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