We help IT Professionals succeed at work.
Get Started

403 and 404 Errors IE7 on XP SP3

BillDL asked
Last Modified: 2013-12-08
Hello Experts

This one has me puzzled.  I can load the following site:
without any issues on a friend's Windows XP SP3 system running IE7, but on my computer it shows the following page:

You don't have permission to access / on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

Apache/2.2.14 (Unix) mod_ssl/2.2.14 OpenSSL/0.9.8l DAV/2 mod_auth_passthrough/2.1 FrontPage/ Server at www.d2d4wetnoses.com Port 80

I am not having any other problems loading pages into Internet Explorer that I am aware of.  The same happens if I try to load any of the specific pages from that same site which I know to exist, eg. "index.html", except of course that the "You don't have permission to access / on this server" changes to reflect the file name rather than "/".

I have done all the usual things:
- Delete Temporary Internet Files
- Delete any apparently related cookies
- Check my blocked sites (none)
- Tried http://www.d2d4wetnoses.com:80 and other permutations like
- I can PING fine.

Can someone interpret the Apache Server message for me please, as I don't know enough about those messages to try and decipher the problem.

I don't have Firefox or any other browser installed on this machine, and to be honest I want to try and resolve this for IE7.  I cannot see any obvious reason that the same site should load on my friend's XP IE7 and not mine.

Any suggestions?

Watch Question
This problem has been solved!
Unlock 1 Answer and 13 Comments.
See Answer
Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant
Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

  • Troubleshooting
  • Research
  • Professional Opinions
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE