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Could you please clarify what add-on you are trying to remove?
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Could you please clarify what add-on you are trying to remove?

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Some add-ons will not let you remove them if they are currently being used. &nbsp;Did you try to disable it first?<br />
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Also, as beeteep mentioned, it would help to know which add-on you are trying to remove.
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Some add-ons will not let you remove them if they are currently being used.  Did you try to disable it first?

Also, as beeteep mentioned, it would help to know which add-on you are trying to remove.

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It's a payment system add-on for an online purchase.
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It's a payment system add-on for an online purchase.

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I'm trying to remove this add-on but the remove button is disabled.<br />
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How do I remove it?<br />
<a href="https://filedb.experts-exchange.com/incoming/2010/03_w10/265104/1.png" target="_blank" class="file-inline" title="add-on (7 KB)"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512"><path d="M67.508 468.467c-58.005-58.013-58.016-151.92 0-209.943l225.011-225.04c44.643-44.645 117.279-44.645 161.92 0 44.743 44.749 44.753 117.186 0 161.944l-189.465 189.49c-31.41 31.413-82.518 31.412-113.926.001-31.479-31.482-31.49-82.453 0-113.944L311.51 110.491c4.687-4.687 12.286-4.687 16.972 0l16.967 16.971c4.685 4.686 4.685 12.283 0 16.969L184.983 304.917c-12.724 12.724-12.73 33.328 0 46.058 12.696 12.697 33.356 12.699 46.054-.001l189.465-189.489c25.987-25.989 25.994-68.06.001-94.056-25.931-25.934-68.119-25.932-94.049 0l-225.01 225.039c-39.249 39.252-39.258 102.795-.001 142.057 39.285 39.29 102.885 39.287 142.162-.028A739446.174 739446.174 0 0 1 439.497 238.49c4.686-4.687 12.282-4.684 16.969.004l16.967 16.971c4.685 4.686 4.689 12.279.004 16.965a755654.128 755654.128 0 0 0-195.881 195.996c-58.034 58.092-152.004 58.093-210.048.041z"/></svg>1.png</a>
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1.png

I'm trying to remove this add-on but the remove button is disabled.

How do I remove it?

I can't uninstall this add-on in IE8.

Web browsers are applications used primarily to display documents, files and media from the Internet, identified by a Uniform Resource Identifier (URI) that can be a page, image, video or other file. Some browsers require the use of add-ons or extensions to safely render the information they receive; others have systems built into them to perform the same functions.

Web Browsers

Windows 7 is an operating system from Microsoft. Features include multi-touch support, a redesigned Windows Shell with a new taskbar, referred to as the Superbar, a home networking system called HomeGroup, and performance improvements.