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jnoaubrey

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Exchange 2010 Public Database failing to mount

We are near the completion of the migration of MS Exchange 2003 to 2010. Suddenly these errors are happening:

The Microsoft Exchange Replication service couldn't find a valid configuration for database '84d85a8e-736d-48d4-866b-81f3649c4b41' on server 'WEBMAIL'. Error:

Log Name:      Application
Source:        MSExchangeRepl
Date:          3/7/2010 4:57:59 PM
While starting database 84d85a8e-736d-48d4-866b-81f3649c4b41, the following error occurred: 0x972.  
Look up of DB Info failed.



Event ID:      3154
Task Category: Service
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      Webmail.earth.local
Description:
Active Manager failed to mount database Public Folder Database 0141505384 on server Webmail.earth.local. Error: An Active Manager operation failed with a transient error. Please retry the operation. Error: A transient error occurred during discovery of the database availability group topology. Error: Database action failed with transient error. Error: A transient error occurred during a database operation. Error: MapiExceptionADPropertyError: Unable to mount database. (hr=0x80004005, ec=2418)

Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="MSExchangeRepl" />
    <EventID Qualifiers="49156">3154</EventID>
    <Level>2</Level>
    <Task>1</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2010-03-07T22:57:59.000Z" />
    <EventRecordID>3744</EventRecordID>
    <Channel>Application</Channel>
    <Computer>Webmail.earth.local</Computer>
    <Security />
  </System>
  <EventData>
    <Data>Public Folder Database 0141505384</Data>
    <Data>Webmail.earth.local</Data>
    <Data>An Active Manager operation failed with a transient error. Please retry the operation. Error: A transient error occurred during discovery of the database availability group topology. Error: Database action failed with transient error. Error: A transient error occurred during a database operation. Error: MapiExceptionADPropertyError: Unable to mount database. (hr=0x80004005, ec=2418)
</Data>
  </EventData>
</Event>

PLEASE NOTE:  We have no use for Public Folders, except that we are concerned these errors are going to effect Address Book propagation, or cause other problems.  Any solution that corrects the errors is acceptable, including recreation or deletion of public folders.
Avatar of Shreedhar Ette
Shreedhar Ette
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Hi,

Refer this:
http://support.microsoft.com/kb/925825

Does the exchange is running on the physical hardware or it is a VM? If it is a VM then increanes the memroy.

I hope this helps,
Shree

Avatar of jnoaubrey
jnoaubrey

ASKER

Hello shreedhar:

Exchange 2010 is running on a VM.  

When we attempted to tackle this problem, we found Article ID: 925825 also.
We have already had tried: Method 1: Run Setup /PrepareAD  = no effect
We had already examined Method 2: Add the Exchange Servers group to the "Manage auditing and security log" policy  =  item already present.

Interesting idea about the memory, though another article said that the wrong memory amount (memory boundary??) could have caused this, and the author suggested 4096 so we went from 8192 to 4096.
Regardless, the server is only using about 2.xGB so the amount of memory does not seem to be an issue.
Any new ideas?
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Avatar of Shreedhar Ette
Shreedhar Ette
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http://www.sbs-techs.com/kb/1029/  = somewhat imcomplete

http://www.vware.at/?p=169  = Worked

Thank you!
 
I have a same problem and tried this resolution also. However, when I could not find anything in the container of CN=InformationStore.

CN=Public Folders Database,CN=Second Storage Group,CN=InforamtionStore
CN="Sever Name:,CN=Servers,CN=Exchange Administative Group,CN=Administrative Groups,CN=ORG Name,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=Domain,DC=COM

So those in underlines are missing.

Any resolution to this?
Sorry. I tired http://www.vware.at/?p=169 and resolved.
Thank you.
Bless your child, that worked

http://www.vware.at/?p=169