We help IT Professionals succeed at work.
Get Started

uncorrectable memory error in ILM-log

4,759 Views
Last Modified: 2012-08-13
Hi experts I get the following log-entry in my ProLiant 350ML G6

critical - main memory - Uncorrectable Memory Error ((Processor 1, Memory Module 6))
critical - main memory - Uncorrectable Memory Error ((Processor 1, Memory Module 9))

the server is only 2 months old and it seems that two modules are affected which seems like a big coincidence.
the first entry was logged right after the server crashed because of an outdated ShadowProtect Backup (since I updated the software nothing happend yet).
After the crash I tried to reboot the server and I got the memory error and the server hung (right at the beginning). I had to reset the server manually to get it to boot again.

these are the only entries concerning memory errors and the server runs stable since I installed the shadowprotect update.

My questions is:
are there really two faulty memory-modules or could something different caused a "false-positive".
or should I worry about the mainboard?

What would you say?


Comment
Watch Question
This problem has been solved!
Unlock 1 Answer and 3 Comments.
See Answer
Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant
Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

  • Troubleshooting
  • Research
  • Professional Opinions
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE