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SBS 2003 Backup - failing on shadow copy of (non-existent) file

dmoring asked
Last Modified: 2012-05-09
I have a backup that runs on the local SBS machine and backs up user profile info (along with everything else).  One of the users got a virus that was erradicated.  However, the Server AV shows it denied access to one of the .dlls from the virus on the users profile/desktop (rsmshare.dll) and this causes the backup to show as failed.  The .dll it is talking about does not appear to exist on the desktop (and was in fact erradicated), and yes, I've checked to be sure hidden/system files are showing, etc..  Any ideas?
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