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troubleshooting Question

MAILBOX FULL / ATTACHMENT TOO LARGE NDR MESSAGES NOT SHOWING UP FOR EXTERNAL ENTITIES

Avatar of Gene621
Gene621 asked on
ExchangeEmail Protocols
3 Comments1 Solution1052 ViewsLast Modified:
Greetings.. My current problem is that when a user from an external domain (Gmail / Earthlink etc.) sends a message to one of our users, if the user doesn't exist, they will get back the standard 550 error and their original message. However, if the mailbox is full, or if the message attachment is too large, all the user receives back is the following:

From: postmaster@nyee.edu
To: user@somedomain.com

This is an automatically generated Delivery Status Notification.

Delivery to the following recipients failed.

user@nyee.edu
----------------------------------------------------

There is no reason / error code, or original message included in this response. For internal users however, it shows up with the 'Mailbox Full' message as expected.

We are running Exchange 2003 SP2. Also please note that we have the 'Allow Non Delivery Reports' option checked off in Exchange System Manager.

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Gene621

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