My Edge Transport Server's Applications Event Log Reports the following error:
Event Type: Error
Event Source: GetEngineFiles
Event Category: Engine Error
Event ID: 6014
Time: 9:57:05 AM
Description: Microsoft Forefront Server Security encountered an error while performing a scan engine update.
Scan Engine: Kaspersky5
Update Path: http://forefrontdl.microsoft.com/server/scanengineupdate/x86/Kaspersky5
Proxy Settings: Disabled
Error Code: 0xC0001F58
Description: The operation timed out.
This same event id is logged for Scan Engine CAVet, Sophos, and AhnLab. The error doesn't appear for VBuster, Norman, or Microsoft.
I've done the following:
Extended the timeout period so that the engine can be updated.
Opened regedit on my Edge Transport server and navigated to:
Forefront Server Security\Exchange Server
I created a new DWORD, "EngineDownloadTimeout". Give it a decimal value of 600 to increases the timeout from the default of 5 minutes to 10 minutes. I waited for the next update, but the messages still log in the applications event. Users get disconnected from the Exchange Server when this error occurs. Do you have any suggestions for a fix?