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Exchange Writer Error Retryable error

Last Modified: 2013-12-01
On a Server 2008 standard, 64 Bit, service pack 2. Running exchange 2007. When trying to backup exchange using Backup Exec 12.5, I have the following error.

Snapshot provider error (0xE000FED1): A failure occurred querying the Writer status.

So I ran VSSADMIN LIST WRITERS with the result.

Writer name: 'Microsoft Exchange Writer'
   Writer Id: {76fe1ac4-15f7-4bc
   Writer Instance Id: {2fc40b75
   State: [8] Failed
   Last error: Retryable error

The event log shows

Exchange VSS Writer (instance 69321b8f-5b70-472c-a01f-b4f89ec42dab:15) failed with error code -2403 when preparing for Snapshot.

The problem as I understand it is with Microsoft VSS and not Backup Exec.
All the solutions I have seen relate to a 2003 server but I am not finding much on 2008 server. Can anyone point me in the right direction.
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