Can AVG remove these viruses?
I have a computer that is supposed to be protected by AVG Anti-Virus Network Edition 8.5, yet AVG has detected several viruses and worms that it did not automaticaly heal or delete. AVG also did not give any obvious warning that there was a problem - until I looked in the detailed scan history. The email system being used is Thunderbird, and the majority of the infections are in the email.
Questions:
0. Are there other programs than AVG that would clearly warn the user to the infections? Or did AVG not warn of the problem well because the viruses are affecting it?
1. Can AVG remove these viruses (see avg report at the bottom)?
2. Would some other program be better at removing the viruses? Such as Norton Anti-Virus?
3. I see that both AVG and Norton sell special services to remove viruses rather than directing the user to simply download their standard anti-virus programs - so I gather then that neither of there basic anti-virus programs are effective for virus removal? Does anybody recommend the special virus removal services that AVG or Norton offers?
4. I noticed that several viruses in Thunderbird went unnoticed by AVG until I ran IMAPSize to try to convert the emails from mboxtoeml format. Does this mean that AVG is poor at detecting infected emails downloaded via Thunderbird? Is there another anti-virus program that works better with Thunderbird? Or is it best simply to switch to Microsoft Outlook?
HERE ATTACHED IS THE AVG VIRUS INFECTION REPORT - Note that it did not say the files were "Deleted" until after I viewed the detailed scan history and selected "Remove all unhealed infections". At that point it complained that some of the files were too big to remove. Did it really remove them?
"C:\ARCDATA\Users\ehonecke
"C:\ARCDATA\Users\ehonecke
"C:\ARCDATA\Users\ehonecke
"C:\ARCDATA\Users\ehonecke
"C:\convertedemail\Inbox\C
"C:\convertedemail\Inbox\C
"C:\convertedemail\Inbox\C
"C:\convertedemail\Inbox\C
"C:\convertedemail\Inbox\C
"C:\convertedemail\Inbox\C
"C:\convertedemail\Inbox\C
"C:\convertedemail\Inbox\C
"C:\convertedemail\Inbox\C
"C:\convertedemail\Inbox\C
"C:\convertedemail\Inbox\C
"C:\convertedemail\Inbox\C
"C:\convertedemail\Inbox\C
"C:\convertedemail\Inbox\C
"C:\convertedemail\Inbox\C
"C:\convertedemail\Inbox\M
"C:\convertedemail\Inbox\M
"C:\convertedemail\Inbox\M
"C:\convertedemail\Inbox\M
"C:\convertedemail\Inbox\M
"C:\convertedemail\Inbox\M
"C:\convertedemail\Inbox\M
"C:\convertedemail\Inbox\M
"C:\convertedemail\Inbox\M
"C:\convertedemail\Inbox\U
"C:\convertedemail\Inbox\U
"C:\convertedemail\Inbox\U
"C:\convertedemail\Inbox\Y
"C:\convertedemail\Inbox\Y
"C:\convertedemail\Inbox\Y
"C:\convertedemail\Inbox\Y
"C:\convertedemail\Inbox\Y
"C:\Documents and Settings\Bethh\Application
"C:\Documents and Settings\Bethh\Application
"C:\Documents and Settings\Bethh\Application
"C:\Documents and Settings\Bethh\Application
THE REST OF THE AVG VIRUS REPORT - THE SPYWARE SECTION:
"C:\ARCDATA\Users\efockler
"C:\ARCDATA\Users\efockler
"C:\ARCDATA\Users\efockler
"C:\ARCDATA\Users\efockler
"C:\ARCDATA\Users\ehonecke
"C:\ARCDATA\Users\ehonecke
"C:\ARCDATA\Users\ehonecke
"C:\ARCDATA\Users\ehonecke
Questions:
0. Are there other programs than AVG that would clearly warn the user to the infections? Or did AVG not warn of the problem well because the viruses are affecting it?
1. Can AVG remove these viruses (see avg report at the bottom)?
2. Would some other program be better at removing the viruses? Such as Norton Anti-Virus?
3. I see that both AVG and Norton sell special services to remove viruses rather than directing the user to simply download their standard anti-virus programs - so I gather then that neither of there basic anti-virus programs are effective for virus removal? Does anybody recommend the special virus removal services that AVG or Norton offers?
4. I noticed that several viruses in Thunderbird went unnoticed by AVG until I ran IMAPSize to try to convert the emails from mboxtoeml format. Does this mean that AVG is poor at detecting infected emails downloaded via Thunderbird? Is there another anti-virus program that works better with Thunderbird? Or is it best simply to switch to Microsoft Outlook?
HERE ATTACHED IS THE AVG VIRUS INFECTION REPORT - Note that it did not say the files were "Deleted" until after I viewed the detailed scan history and selected "Remove all unhealed infections". At that point it complained that some of the files were too big to remove. Did it really remove them?
"C:\ARCDATA\Users\ehonecke
"C:\ARCDATA\Users\ehonecke
"C:\ARCDATA\Users\ehonecke
"C:\ARCDATA\Users\ehonecke
"C:\convertedemail\Inbox\C
"C:\convertedemail\Inbox\C
"C:\convertedemail\Inbox\C
"C:\convertedemail\Inbox\C
"C:\convertedemail\Inbox\C
"C:\convertedemail\Inbox\C
"C:\convertedemail\Inbox\C
"C:\convertedemail\Inbox\C
"C:\convertedemail\Inbox\C
"C:\convertedemail\Inbox\C
"C:\convertedemail\Inbox\C
"C:\convertedemail\Inbox\C
"C:\convertedemail\Inbox\C
"C:\convertedemail\Inbox\C
"C:\convertedemail\Inbox\C
"C:\convertedemail\Inbox\M
"C:\convertedemail\Inbox\M
"C:\convertedemail\Inbox\M
"C:\convertedemail\Inbox\M
"C:\convertedemail\Inbox\M
"C:\convertedemail\Inbox\M
"C:\convertedemail\Inbox\M
"C:\convertedemail\Inbox\M
"C:\convertedemail\Inbox\M
"C:\convertedemail\Inbox\U
"C:\convertedemail\Inbox\U
"C:\convertedemail\Inbox\U
"C:\convertedemail\Inbox\Y
"C:\convertedemail\Inbox\Y
"C:\convertedemail\Inbox\Y
"C:\convertedemail\Inbox\Y
"C:\convertedemail\Inbox\Y
"C:\Documents and Settings\Bethh\Application
"C:\Documents and Settings\Bethh\Application
"C:\Documents and Settings\Bethh\Application
"C:\Documents and Settings\Bethh\Application
THE REST OF THE AVG VIRUS REPORT - THE SPYWARE SECTION:
"C:\ARCDATA\Users\efockler
"C:\ARCDATA\Users\efockler
"C:\ARCDATA\Users\efockler
"C:\ARCDATA\Users\efockler
"C:\ARCDATA\Users\ehonecke
"C:\ARCDATA\Users\ehonecke
"C:\ARCDATA\Users\ehonecke
"C:\ARCDATA\Users\ehonecke
ASKER CERTIFIED SOLUTION
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Ill have to see if I can get on a machine with 8.5 Network Version........
ASKER
I do not see an option to not nofity the user anywhere.