We help IT Professionals succeed at work.
Get Started

Crashed repair install hangs on auto restart.

Last Modified: 2013-11-09
Dell Dimension 3000 had viruses.  I killed them off with PCtools Spyware Doctor with Antivirus.  Then to fix things up I ran a repair install with the Dell XP Home SP3 CD.   The system gave me the option to run repair install, copied the files, and rebooted.  When the setup came back up I get a windows logo then a blank screen and mouse.  Then it just sits there.  I can't shift F10 or anything. I need some tips on how to troubleshoot what it is hanging on and get it past and repair windows.  

Watch Question
IT Supervisor
Distinguished Expert 2020
This problem has been solved!
Unlock 16 Answers and 30 Comments.
See Answers
Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant
Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

  • Troubleshooting
  • Research
  • Professional Opinions
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE