Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant
Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

Troubleshooting
Research
Professional Opinions
Ask a Question
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE

troubleshooting Question

PDF opens on iPhone but not on PC

Avatar of NAKBrooks
NAKBrooksFlag for United Kingdom of Great Britain and Northern Ireland asked on
Apple SoftwareASPAdobe Acrobat
4 Comments1 Solution4055 ViewsLast Modified:
I am having problems opening pdfs emailed to me from a colleague.  They open fine using DocsToGo on my iPhone, but if I try to open them on my PC (using either Acrobat Reader or Acrobat Pro Ver 9.3.1 on Vista) I get the message "Acrobat could not open <File Name> because it is either not a supported file type or because the file has been corrupted (for example, it was sent as an email attachment and wasn't correctly decoded)."

I suspect the issue is not corruption but rather a compatibility issue, as the pdfs were created on an Apple Mac using print to pdf from a CAD program (don't know which one, or which version of acrobat is installed on the originating Mac).

Can anyone advise whether there is a multi-platform reader/converter that is more tolerant of different Acrobat versions/platforms?

Thanks
ASKER CERTIFIED SOLUTION
Avatar of Merete
MereteFlag of Australia image

Our community of experts have been thoroughly vetted for their expertise and industry experience.

Commented:
This problem has been solved!
Unlock 1 Answer and 4 Comments.
See Answers