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NM_149

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Calender schedueler problems after upgrading from 2003 Exchange server to 2010 Exchange server

Hi.

We have a problem with the Free/Busy information and the Availabillity service in Outlook 2007 after upgrading our Exchange 2003 Server to 2010. There is no information in the group scheduler in Outlook, except for your own calendar. (All calendars are shared and there is no problem to look at the contents to others if you open the calendar)

This worked, but we suddenly discovered that the information in the group scheduler was gone (and when we set up a meeting there is no information in the planning scheduler).


We are a little uncertain about this came as a result of an undocumented change on the server or if there is anything else that has caused this.

How to fix this?
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NM_149

ASKER

This looks bad, let me try to come up with some more information here:

This does not work (and we would really appreciate help here):

•      We can not see free/busy information in group plan or the scheduler for meetings (Outlook 2007)
•      Availabillity service is not working
•      Download Offline Address Book from Outlook 2007 does not work. (On the Tools menu, point to Send/Receive, and then click Download Address Book. Gives the following error message: The task Microsoft Exchange Server report error 0x8004010F)

This works:

•      OWA is working from outside and innside (Here you can se free/busy in the calendar)
•      Active-sync for mobile is working (syncing calendar, contacts, mail)
•      Sending mail in and out of work.
•      Receive mail from outside and inside
•      Outlook 2007 works (no questions about the certificate anymore)
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ASKER

Test-OutlookWebServices
autodiscover.GIF
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ASKER


Some more information here:

I think I figure out why we can see free/busy using OWA but not using OUTLOOK 2007 :
"OWA runs against the Availability Service API(s) on the CAS server.  OUTLOOK 2007 runs
against the Availability Service Web Service and relies on the Autodiscover service to find the
Availability URL.  Often times, free/busy issues in OL2007 are not related to the Availability
Service per say, but are rather an issue with Autodiscover.  In all likelihood, this is a problem with
configuration.  "

We would really appreciate help to svolve our problems here.
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ASKER

Problem solved.

I found that auto-discover virtual directory did not have a url. When I put a internalurl to “https: / / mail.mydomain.com / auto discover / autodiscover.xml” everything acted as they should.
ASKER CERTIFIED SOLUTION
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EE_AutoDeleter

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