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troubleshooting Question

Changing "display name" does not alter whats shown when searching..

Avatar of Ben Hart
Ben HartFlag for United States of America asked on
Active Directory
6 Comments1 Solution7244 ViewsLast Modified:
Ok so a co-worker, (whose a programmer but I guess I wont hold that against him ;p)

He created a domain user account by using the ADU&C MMC snapin under his non-admin domain credentials.  The user called needing their last name changed, so the co-worker went back in and altered the Last Name and display name fields, hit apply then OK.  However when you refresh the OU contents it still displays the old last name.

Then he tells me, I VNC into a DC and double check and sure enough the display name listed after performing a search shows the old last name, but when you view the properties on the account it shows the correct contents.

I have tried altering the CN value under the Attribute Editor tab but when I hit apply I'm given an error:

Operation Failed. Error code: 0x20b1
The attribute cannot be modified because it is owned by the system.

000020B1: UpdErr: DSID-030F0AE8, problem 6004
(CANT_ON_RDN),data 0

So this prompted me to check to see who the Owner is of this account under teh Security tab.. sure enough it's the co-worker.  So I change it to the Domain Admin account like the others are but Im given the same error when I try to alter that field again and I cannot change from the account properties box either.

What's going on?
Avatar of Mike Thomas
This problem has been solved!
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