Jamie McCarthy
asked on
Windows 2003 R2 wont update from WSUS
Hi Experts,
Ive got a WSUS infrastructure which has been working fine until I added a WIndows 2003 R2 machine as a client.
The machine is registered with WSUS, it has been set up via GPO to point to the WSUS server for updates. All my other clients are working fine, these include Windows 2008R2, 2008R1, Vista and XP. (They all share the same GPO Setting)
I notice on the Windows 2003 box the update program still points you to a Microsoft Internet Website.
I am confident (at the moment) that WSUS is working correctly, its even reporting that it needs to apply updates to the windows 2003 machine. I feel like I am missing a simple step that is specific to windows 2003.
Any Ideas ????
PS - WSUS is ver 3 running on Windows 2008 R2
Ive got a WSUS infrastructure which has been working fine until I added a WIndows 2003 R2 machine as a client.
The machine is registered with WSUS, it has been set up via GPO to point to the WSUS server for updates. All my other clients are working fine, these include Windows 2008R2, 2008R1, Vista and XP. (They all share the same GPO Setting)
I notice on the Windows 2003 box the update program still points you to a Microsoft Internet Website.
I am confident (at the moment) that WSUS is working correctly, its even reporting that it needs to apply updates to the windows 2003 machine. I feel like I am missing a simple step that is specific to windows 2003.
Any Ideas ????
PS - WSUS is ver 3 running on Windows 2008 R2
is the wsus policy being applied to the client machine? rsop, gpresult, etc..
ASKER
Yes it is being applied
SOLUTION
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Does clientdiag come up all passes?
Does the following command from command prompt show you are pointed to the correct WSUS server?
reg query "HKLM\SOFTWARE\Policies\Mi crosoft\Wi ndows\Wind owsUpdate"
Are there any errors in your windowsupdate.log?
Does the following command from command prompt show you are pointed to the correct WSUS server?
reg query "HKLM\SOFTWARE\Policies\Mi
Are there any errors in your windowsupdate.log?
ASKER
Hi dstewartjr,
The registry entry looks correct. I checked the log and I see various errors.
I've attached the log file. Note I have had redact names etc.
WSUSLOG.txt
The registry entry looks correct. I checked the log and I see various errors.
I've attached the log file. Note I have had redact names etc.
WSUSLOG.txt
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looking at the logs, the client looks fine.
Setup * IsUpdateRequired = No
its detectin the update, but your log ends here
AU client got new directive = 'Install Approval', serviceId
which means it's impossible to tell what happened when it went into 'install' mode
Setup * IsUpdateRequired = No
its detectin the update, but your log ends here
AU client got new directive = 'Install Approval', serviceId
which means it's impossible to tell what happened when it went into 'install' mode
"looking at the logs, the client looks fine."
GetCookie failure, error = 0x8024400D and hr = 8024E001
GetCookie failure, error = 0x8024400D and hr = 8024E001
that could indeed be a client issue, or an iis issue. probably client tho, didnt see that.
doesn't break after that point, strange. i wonder if we could get the rest of the log ;o
doesn't break after that point, strange. i wonder if we could get the rest of the log ;o
That is why I suggested ID:28464446 :)
in that case, check this out:
http://www.winserverkb.com/Uwe/Forum.aspx/wsus/769/0x8024400D
http://social.technet.microsoft.com/Forums/en-US/winserverwsus/thread/901ad7af-bfc2-4a21-9409-2977a087cd1e
something to do with sus clientid .. although this issue has 20,000 possible causes form the looks of it. so good luck ;p
http://www.winserverkb.com/Uwe/Forum.aspx/wsus/769/0x8024400D
http://social.technet.microsoft.com/Forums/en-US/winserverwsus/thread/901ad7af-bfc2-4a21-9409-2977a087cd1e
something to do with sus clientid .. although this issue has 20,000 possible causes form the looks of it. so good luck ;p
Duplicate Susclientid is old news,
http://support.microsoft.com/kb/903262
We have added an automatic feature to the Windows Update Agent that is installed on WSUS client computers. This feature can help address this duplicate-SusClientID issue. The feature provides a solution that is added to the client-side Windows Update Agent starting with version 7.0.6000.374. (This version is the client version that was included with WSUS 3.0.)
The latest version is 7.4.7600.226
http://support.microsoft.com/kb/903262
We have added an automatic feature to the Windows Update Agent that is installed on WSUS client computers. This feature can help address this duplicate-SusClientID issue. The feature provides a solution that is added to the client-side Windows Update Agent starting with version 7.0.6000.374. (This version is the client version that was included with WSUS 3.0.)
The latest version is 7.4.7600.226
and this is assuming 2003 r2 includes the updated client out of the box. might also try downloading the update client from ms directly.
http://technet.microsoft.com/en-us/library/bb932139.aspx
http://technet.microsoft.com/en-us/library/bb932139.aspx
already been mentioned, well excuse me. i cant think of anything else. ;p
ASKER
Good Morning all,
Well I don't know whats happened but 3 days later without making any changes to anything the updates have now started working. Thank you all for you comments and suggestions. I am now going to try and find out what has changed. If I find anything I post a comment here.
Thanks All
Well I don't know whats happened but 3 days later without making any changes to anything the updates have now started working. Thank you all for you comments and suggestions. I am now going to try and find out what has changed. If I find anything I post a comment here.
Thanks All
Was there a reboot in the interim?
ASKER
No.
well it was most likely the reinstall, if not that then the cache clear. those 2 cause most of the issues i've seen with wuauclt.
Jamiemc,
You never said whether you reinstalled the "Windows Update Agent" or not
You never said whether you reinstalled the "Windows Update Agent" or not
ASKER
Sorry your right I didn't elaborate.
I logged onto the server this morning after downloading the agent last night to install it, and thats when I found the updates had taken.
I logged onto the server this morning after downloading the agent last night to install it, and thats when I found the updates had taken.