0 byte file when saving a word doc from outlook 2007
Posted on 2010-03-23
We receive e-mails from all over the world and this time we got one from India. We received two word doc files that when opened on a terminal server (Win2K3) from within an e-mail (outlook 2007) they open blank. When saved from outlook on the same terminal server the file size is 0 bytes. Other word documents open fine on this terminal server. These two word docs from India open fine on other computers from outlook 2007 and if saved to the network from another computer, they open fine on the terminal server. It seems something in outlook on the terminal server is corrupting just these files. I have all office updates applied and have also run a repair of office 2007 on the terminal server without any luck, any help or suggestions would be greatly appreciated.