One of our servers is a Windows 2003 Dell that has a random problem where for no apparent reason, after logging in to a RDP accout, the user's screen is blank. You can see the mouse pointer and the Remote Desktop "envelope" at ethe top of the screen, but there are no shortcuts and no taskbar. Ricght-clicking does nothing. This has happened to about six accounts over the past three months. My workaround is to just create a new user account for each employee when this happens, but that does not solve the problem that is causing it.
I checked the event viewer and found several errors, but I do know know whether these are related to the blank screen problem.
Does anyone have any thoughts on what is causing this?