NFCC
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How do I fix an unrecognized NTFS partition with Windows XP on it?
I have a 160GB internal hard drived with roughly 145GB used. It is the second hard drive in the system. I can see it in the BIOS and in Disk Management. I can't get it to give the drive a drive letter. When I tried to import the disk with command propt it tells me that the drive is not in a group that can be iported. If I right click the drive in disk management the only options are delete partition and help. I have information on this disk I need to get off if possible. If I try to boot to the 160GB hard drive and take the other one out it gives me the BSOD. I can see the files in the directory with Fdisk.
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Can you take a screen shot of Windows Disk Management and post it here?
Also, please download trilal version of Drive Backup 10 Pro from here: www.drive-backup.com
Install and run it. See if it detects your "problem" drive.
Then close the program and find in C:\Program Files\Paragon Software\Drive Backup \Program a file called STUBACT.log plus BioNTLog.txt
Upload them both here. I will see what is wrong with this drive.
BTW, when you right click on drive - properties - volume - what type of drive is listed there?
Also, please download trilal version of Drive Backup 10 Pro from here: www.drive-backup.com
Install and run it. See if it detects your "problem" drive.
Then close the program and find in C:\Program Files\Paragon Software\Drive Backup \Program a file called STUBACT.log plus BioNTLog.txt
Upload them both here. I will see what is wrong with this drive.
BTW, when you right click on drive - properties - volume - what type of drive is listed there?
Whenever data recovery is the goal, the first thing to do is to define the problem WITHOUT doing anything which may make matters worse!
Hook the drive back up as the second drive.
Go get the free version of http://www.hdtune.com , install it, run it, and select the 160. Choose the Health tab and inspect the Reallocated Sector value. If it is anything but zero, there may be serious things going on. Next, run the error scan and expect it to take several hours. If you see any red boxes, there is something more serious going on and the next step is to clone the drive.
RoadKill's rawcopy will do a great job and it is free: http://www.roadkil.net/program.php?ProgramID=22
Once the cloning is done, post back and we'll work on the recovery.
Hook the drive back up as the second drive.
Go get the free version of http://www.hdtune.com , install it, run it, and select the 160. Choose the Health tab and inspect the Reallocated Sector value. If it is anything but zero, there may be serious things going on. Next, run the error scan and expect it to take several hours. If you see any red boxes, there is something more serious going on and the next step is to clone the drive.
RoadKill's rawcopy will do a great job and it is free: http://www.roadkil.net/program.php?ProgramID=22
Once the cloning is done, post back and we'll work on the recovery.
ASKER
Here is the log file from the drive-backup program. There was only one of the 2 files found. Also the screen shots that I have taken.
Thank you for your help,
Kim
Paragon-drive-backup.docx
DiskManScreenshot.docx
HDTune1.docx
HDTune2.docx
Thank you for your help,
Kim
Paragon-drive-backup.docx
DiskManScreenshot.docx
HDTune1.docx
HDTune2.docx
ASKER
Oops sorry forgot this one.
BioNtLog.txt
BioNtLog.txt
Can you search more carefully for this log?
STUBACT.log
It must be generated if the program did start once.
C:\Program Files\Paragon Software\Drive Backup Free \Program
STUBACT.log
It must be generated if the program did start once.
C:\Program Files\Paragon Software\Drive Backup Free \Program
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ASKER
Ok I was blind the first time. Here it is.
stubact.log
stubact.log
Have you ever used Norton GoBack on this drive?
NFCC,
Did you read my second post?
Did you read my second post?
the partition probably is not recognised because of Goback
here is how to uninstall it : http://service1.symantec.com/SUPPORT/goback.nsf/docid/2001092611363307
here is how to uninstall it : http://service1.symantec.com/SUPPORT/goback.nsf/docid/2001092611363307
ASKER
I did use the norton link and removed Go back. When the system rebooted I got the BSOD. I found ZAR and it shows the drive and says it can restore like 77%. But I have not told it to do that.
Put the drive back on the other computer and you'll probably be able to backup everything. It would also be a good idea to run a virus scan on it.
ASKER
I have been out of the office for several days. When I used ZAR it recovered 115 GB. I can open all the document files and see everything. However when I click on the files they will not open and say they are corrupt.
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windows will automatically assign a drive letter according to position nothing more for you to do here
Things to check
ensure the jumper on the drive is set to slave. the little pin on the back of the drive, use the diagram ontop to see
ensure the drive is on the salve ide or second position behind the master C drive hard drive. or take the drive out and replace onto the Ide cable and power from the DVD rom, this a true slave
You didnt mention if it's a sata