troubleshooting Question
Users cannot ACTIVESYNC with Exchange 2007 server to iPhone and/or Windows Mobile devices
1alphatech asked on
We have just recently implemented a new Exchange 2007 server in our org. We have decommissioned and "RemoveLastLegacyExchangeS
http://technet.microsoft.com/en-us/library/bb288905(EXCHG.80).aspx
Users in the office are fine with their Outlook Clients & the new exchange server. Even OWA works fine, and users are able to download the self-issues certificate that the server distributes.
The problem that's been driving me & Microsoft Tech Support nuts it he MSExchangeActiveSync....It
" Exchange ActiveSync encountered an error. Support Code: 0x85010014" I have checked all the resources on this particulart error code, and none of the solutions work.
Furthermore, when I log onto the physical Exchange server and check the Event Viewer Application Log, I am greeted with these errors. (See 'event1008.txt' and 'evt1309.txt')
Microsoft tech suppt. seems to think it has something to do with the AppPool in the IIS Manager...since all I have to do is restart the appPool and we are fine again. However, I have a feeling that somehow the activesync service may be trying to still connect to the old storage database which was manully removed. I can't understand why the EXCEPTION TYPE is looking for mailboxes in "FIRST ADMINISTRATIVE GROUP"....doesn't that belong to the old Serv2003 Exchange??? The new storage is actually called EXCHANGE ADMINISTRATIVE GROUP (FYDIB******).
This issue has been going on for a few weeks now. Microsoft Tech suppt. is baffled, and I am too. Has anyone seen or heard of this before???
event1008.txt
evt1309.txt
http://technet.microsoft.com/en-us/library/bb288905(EXCHG.80).aspx
Users in the office are fine with their Outlook Clients & the new exchange server. Even OWA works fine, and users are able to download the self-issues certificate that the server distributes.
The problem that's been driving me & Microsoft Tech Support nuts it he MSExchangeActiveSync....It
" Exchange ActiveSync encountered an error. Support Code: 0x85010014" I have checked all the resources on this particulart error code, and none of the solutions work.
Furthermore, when I log onto the physical Exchange server and check the Event Viewer Application Log, I am greeted with these errors. (See 'event1008.txt' and 'evt1309.txt')
Microsoft tech suppt. seems to think it has something to do with the AppPool in the IIS Manager...since all I have to do is restart the appPool and we are fine again. However, I have a feeling that somehow the activesync service may be trying to still connect to the old storage database which was manully removed. I can't understand why the EXCEPTION TYPE is looking for mailboxes in "FIRST ADMINISTRATIVE GROUP"....doesn't that belong to the old Serv2003 Exchange??? The new storage is actually called EXCHANGE ADMINISTRATIVE GROUP (FYDIB******).
This issue has been going on for a few weeks now. Microsoft Tech suppt. is baffled, and I am too. Has anyone seen or heard of this before???
event1008.txt
evt1309.txt
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