GroupWise 7 - How to change the Reply-To address

I have a GroupWise 7 environment being used for e-mail.  The server is in-house, and the server runs the POA, MTA, GWIA and WebAccess.

A user is attempting to respond to a legal list-serve, and being rejected due to the e-mail address that shows up in her reply-to.

The firm's true address scheme is firstname.lastname@domainname.  Each user is also has an alias that is <first initial><lastname>@domainname.  

I have looked at the GWIA logs, and all outbound mail adopts the alias as the reply to address (or as the sender).  We would like (either in total, or on a per user basis) to be able to define the reply to address as the true address.

Any ideas how to do this?  

Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Take a look in ConsoleOne at TOOLS - GROUPWISE SYSTEM OPTIONS - INTERNET ADDRESSING - ADDRESSING FORMATS and see if changing the preferred addressing method would fix it?
tcampbell_ncAuthor Commented:
That wond change it for all users, and not just the single user with the issue.
Does "wond" mean would or won't?

Your question did state that you wanted to change it "either in total, or on a per user basis". Did you just want it changed for a single user?
tcampbell_ncAuthor Commented:

That would change them all.  I have since confered with the company, and they do not want the all changed.  I am wondering if there is a way to change just one user.

There is internet addressing properties for every individual user.  You can define the preferred format on the properties of the PO.  Then on the individual user properties, override the global definition.

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today

From novice to tech pro — start learning today.