asked on

Block User Names on External-Outgoing Emails in Exchange 2007...

We have a call center that sends emails to our customers through Outlook 2003. They are set up, like the rest of the company, in Exchange 2007. When customers receive their emails, they are able to view the full user name of the user who sent the email.

We are wanting to block the names of the users on emails that are leaving our internal network, while preserving the names when sent internally. Does anybody know if this is possible?

Thanks!

Josh

rogermellie

Not possible. You could create a non specific mailbox and allow everyone to send as, but then internally you would not see the senders name either.

Jamie McKillop

Hello,

Here are the instruction:

1. Open the Exchange Management Console.
2. Under Organization Configuration, select the Hub Transport option.
3. On the Remote Domains tab, double-click Default.
4. Click the Message Format tab, and then click to clear the Display sender's name on messages check box.
5. Click OK.

For this to work, you must have at least RU3 on your Exchange server.

JJ

radiosjh

ASKER

jjmck: Thanks so much for showing us this possibility! Here's what we've got going on:

We are at 8.1.240.6, which is 2007SP1 with no rollup packages.

Do you have any idea what I would need to apply to make this compatible?

Thanks!

Jamie McKillop

If you are running SP1, you are OK.

JJ

radiosjh

ASKER

jjmck: If I do this, this will affect the whole company, is this correct?

ASKER CERTIFIED SOLUTION

Jamie McKillop

membership

This solution is only available to members.

To access this solution, you must be a member of Experts Exchange.

Start Free Trial

radiosjh

ASKER

I needed this to affect only a set number of users, not the whole company, although you did give me a solution.