Need help setting up Vivotek IP6117 camera
Posted on 2010-03-23
We received a Vivotek IP6117 camera without any documentation or software.
Not sure of what software to use with this camera, I downloaded the IW2 software and the IW software.
I changed the IP address of the PC to 192.168.0.100 to do a no DHCP scenario. I reset the camera according to the instructions to the default which should be 192.168.0.99. I can't see the camera with the software- nothing, not even the device by MAC address, nor can I ping it.
I did Vivotek's network test and that was okay an internal ping but nothing to the camera. I tried using a cross connect cable directly between the camera and the PC, but got nothing as well.
I also tried putting it on our live network and added a reservation for the camera based on the MAC address- nothing still appears in the IW software or via ping.
As for the status lights: If I have it on the live network (DHCP enabled), the status light blinks green after the self test, but I can not see the camera through the software, through IE or by pinging. If I have it with a cross connect or through a switch not using DHCP, I have no status light after the self test.
I don't know what else to try.