Microsoft Great Plains version 8.00, Integration Manager

Some of the records have rejected with the following error.


"Macro, Execution error"

Dexerit_IM_Macro_Inactive_HP (Error 2048)
backer-mAsked:
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Steve EndowConnect With a Mentor Microsoft MVP - Dynamics GPCommented:
Hi,

Integration Manager 8 Service Pack 5 is available on Customer Source (login required):

https://mbs.microsoft.com/customersource/support/downloads/servicepacks/IntegrationManager8.0.htm

If you don't know your login, you can contact your GP partner and they can authorize an account for you (based on your e-mail address) and send you an e-mail to activate it and get access.

Or they should just be able to provide you with the service pack if they have a copy handy.

This assumes that you are current with your GP Enhancement Plan.  Not sure what the rules are if you are not.

Thanks,

Steve Endow
Dynamics GP Certified Trainer
Dynamics GP Certified Professional



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steveoskhCommented:
What is your experience level with Integration manager?  Are you familiar with the creation of the integration or do you just run then?
Did it run before and is just now causing problems?
What are you integrating?  (the destination form)

I have not had this error on any of my integrations.  Looking at other posts it appears it will either be in the setup of the integration or the data.

Have you looked at the specific records that were rejected?   How are they different?

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Steve EndowMicrosoft MVP - Dynamics GPCommented:
Hi,

One possible cause of this error is if you upgraded your Integration Manager database but did not upgrade your destination adapter.  Certain destination adapters may not work properly after an upgrade.

What type of data or transaction are you importing with IM?

Here is one possible solution to that specific error:

1. Open the integration and select to add the destination again.

2. Add the destination of Inventory Item (or whichever destination you are using) and make sure you select it from the Great Plains -> Inventory Destinations.

3. Go into your destination mapping and make sure your field mappings are still correct.

4. Save the integration and attempt to run it again.


This error can be caused by an issue with IM.  If the above steps do not resolve your issue, try installing the latest IM 8.0 service pack.  It appears that there was at least a Service Pack 4 for IM 8.0.


Thanks,

Steve Endow
Dynamics GP Certified Trainer
Dynamics GP Certified Professional



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backer-mAuthor Commented:
1. I am not so experienced in IM. However, I have successfuly integrated my master datas.

2. Thanks for the suggestion Steve for service pack. How can I get the service pack 4.


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backer-mAuthor Commented:
I have contacted our partner.

What is your opinion having enhanced plan for version 8.
Is it worthy?
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Steve EndowMicrosoft MVP - Dynamics GPCommented:
Hi,

I'm not sure if they still offer enhancement plans for version 8.  If you do pay the fee, I don't think you'll be getting anything of value, since they don't support 8.0 anymore.

But if you don't pay the fee, then you will have to pay some type of penalty if you want to upgrade.

In theory, the best option is to upgrade and get your money's worth from the enhancement plan, but I can understand if you can't spend the time or money to upgrade.

If you do pay the enhancement fee, pay for the cheapest one.  The more expensive plans don't offer enough value to justify their higher price, in my opinion.

Thanks,

Steve Endow
Dynamics GP Certified Trainer
Dynamics GP Certified Professional



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backer-mAuthor Commented:
Thanks, In fact very good suggestion.

We have 20 user licence.

Instead of buing new license, why can't we use "plug-in" programs.

For examples, sales person, warehouse users may not need the option in GP.

instead we can provide VB developed plug in programs with pocket pc to them.

Can you provide your opinion?
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steveoskhCommented:
Backer, I suggest you open an new question.
There are many options.  You may want to also consider attending Convergence next month.
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backer-mAuthor Commented:
Thanks, I will do it.
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