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default email account keeps changing to exchange ??

I have a SBS 2003 Std server with 5 clients. I'm having a problem with one user on my network, she is using outlook 2007 now. She was setup with a outlook 2003 client but we recently wiped the computer clean and installed outlook 2007. We have a pop 3 mail accounts setup as the default mail account and it works fine for everyone but one. It will also work correctly for a while on her machine, but everytime she reboots it will make exchange the default client. She can can go back in and change it again but she shouldn't have to check it everytime she goes to send out a email. Any ideas why it keeps changing to the exchange account as the default
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jploessl
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jploessl
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Alan HardistyCo-OwnerCommented:
As far as I recall, this is down to the SBS login script resetting an attribute.  Can you change her login script to stop and SBS elements (or give her a brand new login script with just drive mappings etc) and see if the problem goes away.
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jploesslAuthor Commented:
I'm not experienced with setting up login scripts, I'm willing to try it though .... with a little help

is it possible to just delete the exchange email account from the account settings or will that remove all her calendar, contacts info ?
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Alan HardistyCo-OwnerCommented:
No - don't touch the Exchange Account.
Go to the user account in Active Directory Users & Computers and look at the properties.
On the Profile Tab, note down the Logon Script entry, then delete it.
Close the user account down.
Change the Outlook default email account, log the user off, then log them on again.  Should still be the same account when you go to outlook.
Reboot the PC, just for the heck of it.  Fire up Outlook and the default account should be the same still.
Replace the Logon Script and repeat the testing - the default account should change.
Then you need to figure what you want from the SBS Logon Script and what you don't.
I can help you change / create a new logon script if you like.  Very straight forward.
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jploesslAuthor Commented:
I'm going to be onsite tomorrow, is it possible we could walk through this the script creating and stuff on my pc as a test today, and then I can do it tomorrow when I get onsite?
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jploesslAuthor Commented:
BTW I also have a sbs 2003 std setup .... running outlook 2007
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Alan HardistyCo-OwnerCommented:
Sure - can you paste a copy of the login script please?
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jploesslAuthor Commented:
SBS_LOGIN_SCRIPT.bat
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jploesslAuthor Commented:
where do i find the actual script
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Alan HardistyCo-OwnerCommented:
The default SBS login script is located at c:\windows\sysvol\sysvol\servername\scripts and the script file is SBS_LOGIN_SCRIPT.bat.
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jploesslAuthor Commented:
thank you
\\SERVER\Clients\Setup\setup.exe /s SERVER
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Alan HardistyCo-OwnerCommented:
If that is it, then just delete the login script entry from the profile tab in her account and test by logging in / out and see if the default account changes.
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jploesslAuthor Commented:
\\JSTONERHOUSE\Clients\Setup\setup.exe /s JSTONERHOUSE

actually this is hers I just logged in remotely to her server. and I should just delete it then... it won't affect the other users at all ?
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Alan HardistyCo-OwnerCommented:
Keep anote of it, but just remove whatever she has in the login script on the profile tab and test.  If it doesn't work, you can put it straight back.

Quietly confident if will work though : )
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jploesslAuthor Commented:
okay ... I removed it from the profile tab, will see what happens .... I cant get access to the pc until later tonight  to test if it will work or not... will you be available tomorrow??
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Alan HardistyCo-OwnerCommented:
I'll be glued to my iPhone, so post a comment and I should respond. Installing a new laptop for a customer tomorrow, so not too taxing a day ; )
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jploesslAuthor Commented:
thanx
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jploesslAuthor Commented:
thank you
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