Panasonic CF30 Unmountable Boot Volume

I have a Panasonic Toughbook CF-30, which is no longer starting up into Windows. The computer will power on and give options for Safe Mode, Last known good configuration, or Start windows normally, but it just gives the same error "Unmountable _Boot_Volume." I have tried reseating the hard drive. When I pop in a Windows disk to try and repair, it says no disk is found. I'm not sure what to do next. I can't get the laptop to give me the option to boot from disk, I have to first change it in the BIOS. Any help with this would be appreciated. Thanks.
lskairAsked:
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lskairAuthor Commented:
Thanks for the quick response, but I've already read those articles. My problem is that the laptop is not recognizing the XP installation, and is therefore not allowing me to access the recovery console.
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supportsCommented:
can u provide the error codes appearing in blue screen
sometimes they help in finding the exact cause of the issue
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dbruntonCommented:
Seems to be a SATA hard drive in that.

If the Toughbook BIOS permits try changing the hard drive interface from SATA to IDE or Legacy.

Then try the repair disk.  The repair disk may not recognize SATA hard drives.
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lskairAuthor Commented:
I'm in the BIOS now, but I'm not sure where to change it. It's showing boot order of "USB FDD" then "IDE HDD: Hitachi HTS541" then "IDE MP: UJDA760 DVD/CDRW".
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lskairAuthor Commented:
The errors message is so quick, that I have not been able to read it. All I can see is "Unmountable Boot Volume"
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lskairAuthor Commented:
I'm not seeing any option to change it in the BIOS. I have a Panasonic Recovery CD, but I just don't want to lose any data.
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dbruntonCommented:
That looks like it is in IDE mode now.  May not be.  I can't find a reference manual for this machine to show how to change the various modes.

Suggestions only after looking at this thread http://forums.fedoraforum.org/showthread.php?p=1116704  They are referring to Linux but Windows is mentioned too further down.

Make sure your BIOS is fully uptodate.
Make sure your XP CD is uptodate with drivers and service packs.
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lskairAuthor Commented:
The Panasonic Recovery CD gives me the 3 options in Recovery (Reinstall Windows): the first is "Reinstall Windows to the whole HDD to factory default." The second option is "Make two partitions (operating system and data) and reinstall Windows to the operating system partition." And the 3rd option is to "Reinstall Windows to the first partition." Would any of these allow windows repair without losing data? I never use recovery cd's from the manufacturer, but I figured I try since the XP disk is not yielding any results. Thanks.
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dbruntonCommented:
Eeeek.

I'd use none of them.  The first two look like they'd wipe the disk and the third one probably would too.

If you go for a reinstall then pull the disk out and attach it to another computer.  Boot in Administrator mode because you'll probably have to take ownership of the Panasonic disk.

http://support.microsoft.com/kb/308421

Get all of the data off that way.  Then try the reinstall methods.
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lskairAuthor Commented:
Can I hook this hard drive up externally? I have a SATA/IDE to USB connector. However, when I remove the hard drive from the CF30, nothing seems to fit this connection. It's not SATA or IDE, maybe that is just the one from the casing?
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dbruntonCommented:
Might be either a SATA slimline or micro connector.  See

http://en.wikipedia.org/wiki/Serial_ATA#Cables.2C_connectors.2C_and_ports
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supportsCommented:
have u tried using Pause break button as soon as u see the error to hold the screen and note down the codes
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lskairAuthor Commented:
I removed the HDD from the metal casing, and have hooked it up externally, but now when I try to open the drive or explore to view folders, it says "D:/ is not accessible the parameter is incorrect" Is there any way to get the data off this disk?
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supportsCommented:
I am not sure how badly the HDD is damamged
Sometime chkdsk /r seems to take care of the issue
Try tat from cmd and see if this resolves the issue

also, try Fixboot this will recreate the boot partition on ur HDD
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lskairAuthor Commented:
I'm trying to run chkdsk /r with on the drive now. It's hooked up externally, but not able to open. Already stopped unexpectedly during chkdsk, so I'm trying again. Hoping this will work. Will be back shortly with an update. Also, does anyone know what type of hard drive I will need to replace this one with? I can't find it anywhere. The model is Panasonic Toughbook CF-30CAQABBM. Can't find the replacement drive for it anywhere. We originally purchased from CDW, but I can't find it on their site.
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dbruntonCommented:
What type of connection did the hard drive require?

You should be able to replace it with any drive that has the same fitting.

Your Hitachi is a 2.5" 100 Gb hard drive.

See http://www.archmemory.com/ram.cfm/Panasonic-Memory-Toughbook-30-CF-30-160GB-Laptop-Hard-Drive-for-Panasonic-Toughbook-30-CF-30--29124-94386 for a replacement drive.

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lskairAuthor Commented:
Ok, after about 6 tries chkdsk /r finally finished and worked enough to be able to boot the OS. So, now I am going to copy the hard drive, because I still think there is a hardware issue, and I need to image the drive to a new one. What is the best way to do this? Is there any software anyone recommends? I just don't think this hard drive is working properly. It wasn't recognizing the drive when I hooked it up as slave and was very slow to run chkdsk, and kept giving error messages that it couldn't complete due to an unrecognizable error. The user has critical files and software on the hard drive, and hasn't backed up for 6 months, so I need to somehow get the programs, if possible.
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supportsCommented:
u can use norton ghost
or acronis trueimage (heard lot of good stuff about this one, though never tried it)
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lskairAuthor Commented:
So, after all that I decided to run a virus scan since it's bootable. Found a couple already with malwarebytes so hopefully that was the source of the problem all along. Thanks for all the great help. I'm going to split the points since you both were a big help with getting various steps to resolve this.
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