logmein asking me if I am using a proxy server

logmein asks if I am using a proxy server
I am not using a proxy server and I cant get to the next menu

using firefox and windows xp


doesnt let me install logmein as a COMPUTER

LVL 1
rgb192Asked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

dclune1Commented:
Logmein uses port 80 and 443 to communicate.

If you have configured your environment to filter these ports at your firewall, isa or other such web content inspection software/proxy, then this may be blocking the connection or taking to long to inspect the content.

LogMeIn software creates unidentified https tunnels over 443, so if you have connection polices to block these types of actions on your firewall, isa or web content inspections software, you should look at modifying this.
0
rgb192Author Commented:
how can i find out if I am using port 80 and port 443 for something else
0
dclune1Commented:
On the specific machine?

You could open a command line and run netstat -aon >C:\netstat.txt
Press enter.

Then you can goto C: and click on netstat.txt in the root of C:
This will show you a list of active ports and processes associated to those ports on the computer you ran the netstat command on.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
rgb192Author Commented:
thanks
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Remote Access

From novice to tech pro — start learning today.