troubleshooting Question

RDP won't work - just hangs (Windows XP and SP3 installed)

Avatar of kellysteevens
kellysteevens asked on
System UtilitiesWindows XPPC
16 Comments1 Solution504 ViewsLast Modified:
I am banging my head against the wall here.  I feel like I've tried everything!  I have 2 Dell dual monitors (model e248wfp) and an ATI Radeon HD 4350 video card.

I previously remoted into my computer all of the time and now when I try, it just hangs at the login screen.  My computer got a virus and I had to re-image.  After the re-imaging, everything is great but RDP won't work.

A week ago, when I attempted to fix this issue, I downloaded the newest video card drivers and logged in and it totally worked.  Since then I have tried a million other times and it never works.

I am in desperate need of this for my job as I have to remote in a lot.

Any help is greatly appreciated.  I wish I could offer 10,000 points as this is what a resolution is worth to me!!!!  Plus, I've spent probably 10 hours on this issue, so if anyone can figure it out, I will consider you a genius.

Kelly
ASKER CERTIFIED SOLUTION
Encrypted1024

Our community of experts have been thoroughly vetted for their expertise and industry experience.

Join our community to see this answer!
Unlock 1 Answer and 16 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 16 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros