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Exchange 2007 Install

I just installed Exchange 2007 in VMWare on a 2008 Server. I had problems installing Exchange through Remote Desktop, so I did it through the Virtual Machine Console. Through the console it finally installed fine. Problem is that when I went in to manage it the next day, uning Remote Desktop, I was receiving an error message trying to run the Exchange Management Console and then I realized it was happening with all MMC snap-ins. I tried uninstalling Exchange figuring that something went wrong during install, but it wouldn't uninstall. When I try to uninstall I receive the error message:

    Mailbox Server Role              ......................... FAILED
     The operation could not be performed because object 'InformationStore' coul
d not be found on domain controller 'server.domain.com'.

I am not sure where the object 'InformationStore' is supposed to be stored in AD, but I do have an existing Exchange 2003 server that is working fine, so I don't want to mess that up.

If I try to install Exchange 2007 again, it tells me:

Setup previously failed while performing the action "Uninstall". You cannot resume setup by performing the action "Install".

So... I am now in a position where I cannot uninstall or install. Not sure why Exchange Management Console will not work via Remoe Desktop, but that really messed me up.
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Greg27
Asked:
Greg27
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1 Solution
 
Greg27Author Commented:
I originally tried following the first link and though it partially works, I get ot he point where, I think, it is removing the Mailbox Server Role and it fails. The 3rd link I would try, but I don't want to mess up my existing Exchange 2003 Server. The midle link I am not sure really applies to this situation.
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v_9mhdrfCommented:
NOthing gonna happen with Exchange 2003 server at all, but be carefull while working with ADSIEDIT.msc
Ignore middle link if its not suitable for your issue.
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Greg27Author Commented:
Yeah, I am not having an issue with accessing information. I just want to either be able to uninstall Exchange 2007 or install it over itself again. I seem to be in a place where I can do neither.
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v_9mhdrfCommented:
The 3rd link will be suitable for the issue.
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Greg27Author Commented:
Using the 3rd link, I am somewhat ok with removing the OU labeled "Microsoft Exchange Security Groups" as it looks like that was created by Exchange 2007, but the OU "Microsoft Exchange System Objects" existed before the install, so my guess is that Exchange 2003 created it. I don't want to break Exchange 2003. I don't see an OU labeled "Microsoft Exchange", so I cannot delete that.

When I follow the first link and run setup.com /mode:uninstall, it tells me that it couldn't find the object "InformationStore". Not sure where in AD that is supposed to be, but maybe that would allow me to uninstall? Maybe?
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v_9mhdrfCommented:
thats fine...
Microsoft Exchange System Objects is created by Exchange 2003.
Alright did you tried installing the Exchange 2007 instead of uninstalling it.
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Greg27Author Commented:
Yes. That is where I get the message "Setup previously failed while performing the action "Uninstall". You cannot resume setup by performing the action "Install".". This shows up in a pop-up window.
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v_9mhdrfCommented:
Check the service Microsoft Exchange Information Store service is started on the server not.
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Greg27Author Commented:
The Microsoft Exchange Information Store service is set to Automatic, but it is NOT started.
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v_9mhdrfCommented:
Please delete the Exchange Server name from the ADSIedit.msc. And try to start the setup again.
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Greg27Author Commented:
Delete it from which OU? If I do it from the OU where I keep my servers then my server will be off the domain. I am guessing you are referring to a different area?
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Greg27Author Commented:
I figured out the problem, but really wish Microsoft would put out documentation that talks about installing their products from start to finish. The problem was that the requirements on AD were not done. I updated the schema, but that was all the documentation I found. Didn't realize there was other AD prep work I needed to do. Once I ran setup /PrepareAD (or
setup /PrepareLegacyExchangePermissions and setup /PrepareSchema) and then setup /PrepareDomain, I was able to install Exchange and then uninstall it.
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