troubleshooting Question

Images are printed black from Citrix sessions

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PonLogistiekFlag for Netherlands asked on
CitrixWindows Server 2003
13 Comments5 Solutions1679 ViewsLast Modified:
We are having problems with images printed black from our Citrix servers.

This is the case. I have User01 which is using Printer01, when he prints some job, which contains any image, this image in printed as a black cube. When he prints the same document on Printer02, its printing normal. Printer01 & Printer02 are fullly equal. They are using the same driver and have the same options. Even the config of both of the printers are fully equal.

It doesnt matter which published application i use or which server im connected to.

Only difference between the 2, both are added onto the Citrix servers at the same time, but Printer01 wasn't used before.

Could anyone help me out?

ASKER CERTIFIED SOLUTION
PonLogistiek

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