Arcserve error E3703 Unable to open media

Dear Team,

Arcserve 12.0 sp2

I am  getting one error from the last few days in the migration job :

E3703 Unable to open media. (MEDIA=, EC=ERROR TAPE NOT FOUND)

There is a single job runs - first staging backup & then migrate the data from one tape to another ..

Staging job is runnig fine , but migration backup fails with the above mentioned error...

Regards
sunder_462Asked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

dovidmichelCommented:
Copy in the complete error for the last couple of times.
Ck tape.log for the same point in time.
Are there any other errors or warnings tied to this?
Do you have just the one job?
do you have two libraries?
how long are the backup tapes kept? (the ones in the staging group)
is a different tape used each day or is append used?
0
sunder_462Author Commented:
Hi dovidmichel,

Apologies for the delay response, but the problem was in one of the tape drive, one of the Media was strucked inside the drive ...that is the only reason migration from one tape to another was not happening.

Regards
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Storage Software

From novice to tech pro — start learning today.