troubleshooting Question

Adding New Printers to Network Laptop

Avatar of AdamB1988
AdamB1988 asked on
Windows VistaWindows Server 2008Printers and Scanners
8 Comments1 Solution713 ViewsLast Modified:
One of our users is having issues with adding a new printer from our network print server. When they try to add it, it comes up saying:

Connect to Printer:
Windows cannot connect to the printer. operation could not be completed (error 0x00000002).

I've tried restarting the local print spooler on her machine, the server itself and this does nothing. She can print fine to other printers it just seems she cant add any more new ones. Security is setup fine for her and she cna print to the ones she currently has added it just doesnt seem to let through any new connections to printers.

She is running a Dell Latitude E4300 with a standard 32 bit Vista build and the printers are various HP laserjets running from a 64 bit windows 2008 server.
ASKER CERTIFIED SOLUTION
adiloadilo

Our community of experts have been thoroughly vetted for their expertise and industry experience.

Join our community to see this answer!
Unlock 1 Answer and 8 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 8 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros