Outlook 2007 HTMTL messages slowness
Hi,
laptop workstation XP SP3, Outlook 2007.
Whenever forwarding/opening HTML messages that has a few pictures in the contents, outlook freezes up for a few minutes and sometimes needs to be closed.
When opening HTML MSG and choosing "Other Actions" > "VIew In Browser" it displays fine, after I close the browser window and open the msg in outlook again it opens fine as well.
How do I fix this problem of HTML loading in Outlook for all msgs? Is there some Top-level setting for this? If I remember correctly, outlook uses WORD engine to process HTML and when u tell it to use the browser instead it works fine.
Thanks.
laptop workstation XP SP3, Outlook 2007.
Whenever forwarding/opening HTML messages that has a few pictures in the contents, outlook freezes up for a few minutes and sometimes needs to be closed.
When opening HTML MSG and choosing "Other Actions" > "VIew In Browser" it displays fine, after I close the browser window and open the msg in outlook again it opens fine as well.
How do I fix this problem of HTML loading in Outlook for all msgs? Is there some Top-level setting for this? If I remember correctly, outlook uses WORD engine to process HTML and when u tell it to use the browser instead it works fine.
Thanks.
ASKER
Unfortunately I didnt have the ability to further investigate this issue since the user using the laptop is often busy.
I rather "freeze" / close this question and reopen it / open a new one if/when it'll be relevant again.
I rather "freeze" / close this question and reopen it / open a new one if/when it'll be relevant again.
Ok, sounds good. Thanks for following up!
Take care,
LJ
Take care,
LJ
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Unfortunately, Microsoft kind of dropped the ball when they decided not to use the browser to render HTML images in Outlook '07 :-(. In any case, what antivirus/security suite software are you running? Try disabling it and then viewing the affected emails. Also, does this occur on a different machine or profile?
Thanks,
LJ