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QNAP Remote Replication backup keeps failing

Hi, we backup using a QNAP and remote replication over the internet. We get a lot of problems with email alerts stating "Remote backup schedule Data fail. (Other error with error code 30)". and the job stops copying. To start it off again we have to go into the QNAP and press "Replicate Now". Then when it has finished but the schedule back. Is there any way to improve this? Once the QNAP fails to contact the QNAP at the other end it emails and won't try to connect again. Is there some way of getting to keep trying to connect? It seems to happen more at offices that have poor broadband.
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COIT
Asked:
COIT
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1 Solution
 
NopiusCommented:
Hi.

Upgrade your QNAP firmware.

Update date: 2010/2/13
Model: QNAP TS-410 Turbo NAS
Firmware Update date: (2010/2/13)  Version: 3.2.3 Build0212
Added features:
 * Provides advanced settings for Remote Replication jobs: Users can now specify values for timeout, retry times, and retry intervals
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COITAuthor Commented:
Thanks! I'll try the firmware next week and let you know how I get on.
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NopiusCommented:
OK
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COITAuthor Commented:
Perfect! We have a couple of older QNAPs and the firmware for those didn't have this feature but the one with the poor broadband was a newer model! Thanks!!
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