BES Express Administration service issues

Last night i did a fresh install of BES express on a client's SBS 2008 server, and after the install was unable to log in to the administration service. I decided to call it a night, and when I came in this morning, I cannot even hit the web interface for BES administration service (page cannot be displayed) Client is chomping at the bit to get his blackberry working please help!
mnsgAsked:
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mnsgAuthor Commented:
all relevant services are running (IIS and BB related)
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mnsgAuthor Commented:
I got the page to load but now I am back to my original issue from last night... cannot log in, already tried changing login in BB server config as per http://www.blackberry.com/btsc/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB19475&sliceId=1&docTypeID=DT_SUPPORTISSUE_1_1&dialogID=348518338&stateId=0%200%20348524005
to no avail
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-jonny-Commented:
Can you upload the BAS and MAGT logs please?
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mnsgAuthor Commented:
in program files\rim\bes\logs directory i have about 8 each of bbas-as and bbas-ncc logs, do you want all of these?
also i have no magt log... only mdat and mast.. ive seen magt on other BESs but not on this one
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mnsgAuthor Commented:
of note, there have been no users added as this is a fresh install and I have not been able to log in to the administration service even once
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-jonny-Commented:
ok if you move the BBAS folder, and attempt to log in several times so that a fresh log is created, then upload that.

No MAGT log is a bit worrying - it means that the messaging agent has started up!
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mnsgAuthor Commented:
Here is one of the BBAS logs
SBS2K8-BBAS-AS-01-20100324-0001.txt
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-jonny-Commented:
It looks as though there might be a port conflict, which is stopping a java bind for JBOSS.

Take a look here: www.blackberry.com/btsc/kb18175.

You have the "Address already in use: JVM_Bind.

The only thing is, it might not be port 443 but port 80. If you perform a netstat (as per the article) it should show you if anything else is taking up port 80/443.
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mnsgAuthor Commented:
Took over this install and was able to succesfully install and test.

Issues were twofold- group membership for the besadmin account was incorrect, causing other permissions to be lost.  Some Exchange permissions were also missing, most likely due to this.

In addition, once install completed, was unable to login to web interface though I was able to hit the login.  Review of the BBAS-AS log indicated Kerberos authentication issues.

Enabled account for DES encryption in AD and modified registry to allow session keys to be sent along with the kerberos TGT.  Once complete, was able to access the web interface and create and test accounts.

All appears to be working now, closing out this question.
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Brave-RiverCommented:
Can you detail what the group membership settings for besadmin should be?  I'm having similar issues but think I have the permissions set properly.

Thanks.
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jdskorpi0Commented:
This accepted solution indicates very general steps taken, not specifics. Having to search for answers to a posted solution is counterproductive. Has anyone been able to follow this accepted solution and implement it correctly so the BES Admin web page can be loaded?
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