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Windows media player 12 not opening WMV files

For some reason when I open WMV files in Windows XP with Windows Media Player 11 I can open any of the WMV files, but now with Windows 7 and Windows Media Player 12 I can't open many of the WMV files and it comes up with a message that says "Windows Media Player cannot play the file because the required video codec is not installed on your computer.".

The above is happening with all of my companies Windows 7 Pro computers that are using Windows Media Player 12.

Anyway I can resolve this issue?
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RTCexpert
Asked:
RTCexpert
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2 Solutions
 
slemmesmiCommented:
Dear RTCexpert,
you'll need to install a codecs for the file type.
Check out https://www.microsoft.com/windows/windowsmedia/player/faq/codec.mspx which should get you further.
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RTCexpertAuthor Commented:
I don't see anything on that linked Microsoft page that helps resolve my issue.
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akhafafCommented:
       Hi there RTCexpert,,,
 
although the below linkis for an older version of WMP but you can refer to it and check "C00D0BC8: Cannot play the file"
http://www.microsoft.com/windows/windowsmedia/player/10/errors.aspx


Best Wishes
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RTCexpertAuthor Commented:
Oddly enough it appears that installing a Gotomeeting.com codec several times to the computer has corrected not just the video from Gotomeeting but also several other sources.

https://www1.gotomeeting.com/codec?Portal=www.gotomeeting.com

Peter
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RTCexpertAuthor Commented:
Thanks for the help!
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