One of our Mac end users has had an issue lately where he is unable to receive messages via his Entourage client. I have verified the issue is not with the account settings within Entourage and that there isn't a problem with Exchange itself.
As such, I have recommended he uninstall and reinstall Entourage (user is offsite) to see if that resolves the issue. Is it possible for him to only uninstall and reinstall Entourage without affecting the rest of MS Office 2008 or will he have to completely remove and reinstall the full Office suite?
If it's possible to do this individually, can somebody please provide instructions?