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Xerox Phaser 6360

Posted on 2010-03-24
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Last Modified: 2012-06-21
I have a phaser 6360 when printing from tray 2 it picks up the
paper then it makes a grinding nose and jams, from tray 1 no
problems I have looked at the steeping motors and gears but I didn't see any
striped gears
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Question by:USD436_Tech
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hdhondt earned 2000 total points
ID: 28540053
Remove the imaging unit. Check if anything is stuck on the black roller underneath it. Also, remove tray 2. Look inside the slot for the tray. Near the front, at the top, you'll see a black plastic piece. Push the center of it towards the back and it will hinge down. Check no paper is stuck in there. Then click it back into place before you replace the tray.
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