[Webinar] Streamline your web hosting managementRegister Today


Xerox Phaser 6360

Posted on 2010-03-24
Medium Priority
Last Modified: 2012-06-21
I have a phaser 6360 when printing from tray 2 it picks up the
paper then it makes a grinding nose and jams, from tray 1 no
problems I have looked at the steeping motors and gears but I didn't see any
striped gears
Question by:USD436_Tech
1 Comment
LVL 39

Accepted Solution

hdhondt earned 2000 total points
ID: 28540053
Remove the imaging unit. Check if anything is stuck on the black roller underneath it. Also, remove tray 2. Look inside the slot for the tray. Near the front, at the top, you'll see a black plastic piece. Push the center of it towards the back and it will hinge down. Check no paper is stuck in there. Then click it back into place before you replace the tray.

Featured Post

Free Tool: Path Explorer

An intuitive utility to help find the CSS path to UI elements on a webpage. These paths are used frequently in a variety of front-end development and QA automation tasks.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If you use a Brother DCP 130C or similar Brother printer, at some point you might encounter the following problem: after you change the ink cartridge, the printer displays an "ink empty" message. Sometimes you just need to follow the instructions…
This article shows how to get a list of available printers for display in a drop-down list, and then to use the selected printer to print an Access report or a Word document filled with Access data, using different syntax as needed for working with …
This video Micro Tutorial shows how to password-protect PDF files with free software. Many software products can do this, such as Adobe Acrobat (but not Adobe Reader), Nuance PaperPort, and Nuance Power PDF, but they are not free products. This vide…
In a question here at Experts Exchange (https://www.experts-exchange.com/questions/29062564/Adobe-acrobat-reader-DC.html), a member asked how to create a signature in Adobe Acrobat Reader DC (the free Reader product, not the paid, full Acrobat produ…
Suggested Courses
Course of the Month8 days, 11 hours left to enroll

611 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question