troubleshooting Question
Ability to Insert Hyperlink continues to disappear from Outlook even after it is restored.
asked on
Normally when this occurrs, we switch the mail format in Outlook from Rich Text to HTML. However for this particular user, it appears to switch back to Rich Text on its own, and recently I changed it back to HTML and the 'insert' hyperlink was not restored.
Has anyone experienced this before? Could it be some other setting perhaps in some other Microsoft Application, like Internet Explorer for example, effecting it? Or is Outlook corrupt in some way. This user's Outlook (or Office) has been 'repaired' on several occasions, and I am not sure if it is worth 're-installing' it and reconfiguring it or not.
This users computer is running Windows XP with Office 2003 Standard.
Thanks!
Has anyone experienced this before? Could it be some other setting perhaps in some other Microsoft Application, like Internet Explorer for example, effecting it? Or is Outlook corrupt in some way. This user's Outlook (or Office) has been 'repaired' on several occasions, and I am not sure if it is worth 're-installing' it and reconfiguring it or not.
This users computer is running Windows XP with Office 2003 Standard.
Thanks!
Learn from the best
Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.
Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 1 Comment.
Try for 7 days”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.
Our community of experts have been thoroughly vetted for their expertise and industry experience.