we currently have 2 printers in our office. I installed a new HP colour network printer yesterday.
Now all of a sudden, our black and white HP Laserjet P4014 laserjet printer randomly when someone tries to print to it comes up with an error, and says to switch on and switch off on the screen.
I have printed the error log and its event is 49.4C27. The error happens randomly, and its not only user 1 when it occurs. Once they switch it on and off, it remains in the queue, but with error. Have to restart it manually before the job then prints properly.
Can my other colour printer installation affect the other b & w printer? This error never used to come before the installation.
I have already tried to disable some I/O of the printer (recommended by another site) where i have disabled IPX/SPX ,APPLETALK,DLC/LLC.