Rename email account - Outlook on SBS 2003 server


I have a user on a SBS 2003 server network who wants to change their email address username, but keep the previous emails to the old address.

I've read contradicting advice on the Net and on EE - some saying rename and others saying it's best to start from scratch and create a whole new account.

Any advice appreciated! :)
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You can create a new smtp email account for their account.  If you go to the AD Users panel and open the properties for the user you can go to the EMAIL ADDRESSES tab.  Once there you will click on NEW, then SMTP, then OK, then create the address they want.  Once it's been created, you can select it as the DEFAULT address.  This will allow message originating from that account to reflect that email address.  From there you do have the option to either delete the old one or just keep it there should any messages come in for that email address.

If the issue is that they want to change the way they log in, then you can rename the account, which will present the UID for the user and thus their email will stay.

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Add and smtp alias for the new email address then make it the primary email address.

You can change the useranme on the account from within AD and give the user the new useraname.

That is all there is to it.
Alan HardistyCo-OwnerCommented:
Are you trying to rename the user, or change their email address, or both?
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are you launching the command prompt as Administrator?

What are the domain and forest Functional Levels?

Sorry, was answering to a different question and mixed up browser tabs.
CSHTechAuthor Commented:
Thanks for your full response.
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