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Outlook Crashing
I have a pc where outlook keeps crashing.
I have reinstalled the laptop it works fine for about a week then outlook starts crashing.
These are the errors.
Event Type: Error
Event Source: Microsoft Office 12
Event Category: None
Event ID: 1000
Date: 24/03/2010
Time: 2:02:50 PM
User: N/A
Computer: ILT03
Description:
Faulting application outlook.exe, version 12.0.6514.5000, stamp 4a89dc70, faulting module ntdll.dll, version 5.1.2600.5755, stamp 49901d48, debug? 0, fault address 0x00011689.
I have uninstalled and reinstalled office, i have ran a repair or diagnostic, i have even reninstalled the os. I took the ntdll.dll file from my pc and put it on the laptop and am testing that but does anyone have any other ideas?
Thanks in advance for your help.
I have reinstalled the laptop it works fine for about a week then outlook starts crashing.
These are the errors.
Event Type: Error
Event Source: Microsoft Office 12
Event Category: None
Event ID: 1000
Date: 24/03/2010
Time: 2:02:50 PM
User: N/A
Computer: ILT03
Description:
Faulting application outlook.exe, version 12.0.6514.5000, stamp 4a89dc70, faulting module ntdll.dll, version 5.1.2600.5755, stamp 49901d48, debug? 0, fault address 0x00011689.
I have uninstalled and reinstalled office, i have ran a repair or diagnostic, i have even reninstalled the os. I took the ntdll.dll file from my pc and put it on the laptop and am testing that but does anyone have any other ideas?
Thanks in advance for your help.
ASKER
It is connected to a exchange server, it seems to crash when there is alot going on on the laptop many things open like emails, contacts, calendar. I have also tried starting it in safemode outlook /safe and it still crashes. for addins I beleive there is
cbizbar
ms Exchange Unified Messageing
MS Office Sharepoint Server Collage import
MS VBA for Outlook
PDFMoutlook.
cbizbar
ms Exchange Unified Messageing
MS Office Sharepoint Server Collage import
MS VBA for Outlook
PDFMoutlook.
ASKER
I have uninstalled the PDF addin for outlook. I have a feeling that it might be causeing the issue. I will update once i get feedback from the user.
ASKER
SO I got a message from the user this am that outlook is still crashing. ANy ideas on this would be great.
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When exactly does outlook crashes ?
Is it connected to a exchange server ?