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Outlook Crashing

Posted on 2010-03-24
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Last Modified: 2012-05-09
I have a pc where outlook keeps crashing.
I have reinstalled the laptop it works fine for about a week then outlook starts crashing.

These are the errors.

Event Type: Error
Event Source: Microsoft Office 12
Event Category: None
Event ID: 1000
Date:  24/03/2010
Time:  2:02:50 PM
User:  N/A
Computer: ILT03
Description:
Faulting application outlook.exe, version 12.0.6514.5000, stamp 4a89dc70, faulting module ntdll.dll, version 5.1.2600.5755, stamp 49901d48, debug? 0, fault address 0x00011689.

I have uninstalled and reinstalled office, i have ran a repair or diagnostic, i have even reninstalled the os.   I took the ntdll.dll file from my pc and put it on the laptop and am testing that but does anyone have any other ideas?

Thanks in advance for your help.
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Question by:Esmm3
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Expert Comment

by:robbert1979
ID: 28472512
What kind of plugins do you have active ?
When exactly does outlook crashes ?
Is it connected to a exchange server ?
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Author Comment

by:Esmm3
ID: 28475759
It is connected to a exchange server, it seems to crash when there is alot going on on the laptop many things open like emails, contacts, calendar.  I have also tried starting it in safemode outlook /safe and it still crashes. for addins I beleive there is

cbizbar
ms Exchange Unified Messageing
MS Office Sharepoint Server Collage import
MS VBA for Outlook
PDFMoutlook.
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Author Comment

by:Esmm3
ID: 28554036
I have uninstalled the PDF addin for outlook.  I have a feeling that it might be causeing the issue.  I will update once i get feedback from the user.
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Author Comment

by:Esmm3
ID: 28567122
SO I got a message from the user this am that outlook is still crashing.  ANy ideas on this would be great.
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Accepted Solution

by:
Esmm3 earned 0 total points
ID: 32661644
Ran the latest updates for Office and it seems to have solved the issue of it crashing.
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