Why do I get error 009-362 on my Dell 5110cn printer?

I get error 009-362 on my Dell 5110cn printer.   It tells me to reseat the cyan cartridge.   This is a non-Dell cartridge, but has been working fine for several weeks.   When I reseat the cartridge, it makes no difference.
DoctorK12008Asked:
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DoctorK12008Author Commented:
Thank you.   Clear answer.
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