Acer aspire one model no KAV10

receiving message Intel UNDI, PXE-2.1 (build 082)
Copyright (C) 1997-2000 Intel Corporation
For Atheros PCIE Ethernet Controller v1.0.0.13(2008/10/15)
Check cable connection..!
PXE-M0F: Exiting Intel PXE ROM.
No bootable device--insert boot disk and press any key

This is the message I am receiving all of a sudden on my netbook...How should I handle this?
bootedoutofacerAsked:
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PlantwizCommented:
- Have you confirmed in BIOS that your HDD is the 1st Boot device?
- If the optical drive is the first device, is there media in the drive preventing the system from loading?

- IF you are able to boot via, USB thumbdrive or bootable CD, check your HDD and determine the status of the drive.  

- IF the notebook was dropped, perhaps the drive connection became dislodged and needs to be reset.
- Can you boot WITHOUT the battery installed and only the AC?
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RunningGagCommented:
No bootable device.  Probably a bad HDD or loose connection. You can try reseating the drive, but its probably bad.

If its under warranty, I'd call Acer.
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bootedoutofacerAuthor Commented:
I tried to boot with just the ac...still same message.. I did not drop the computer. The rest of your answer i don't understand. My Acer does not have a cd drive. What is BIOS?
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bootedoutofacerAuthor Commented:
Is there any way to get off the opening screen that is giving the message? Any magic buttons? My son has the same computer.Could I insert his drive into mine?
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RunningGagCommented:
Booted,

Can you confirm that you haven't changed anything since the last time it booted to Windows?  If so, it is likely a hard drive failure.

Plantwiz is asking if you have confirmed whether or not the hardware programing on the computer is set up correctly.  The way to check this is to boot into the BIOS.  When the machine first starts up, it shows a screen that says Acer on it.  Usually it will have some text that says, " Press F2 to enter BIOS"  or "Press F10 for Setup".

Press the button it tells you to and it will boot you to the BIOS.  You are looking for an option labeled Boot Devices or something like that.  Make sure it is booting to the Hard Drive (HDD) first.

If you see an item on the startup screen that says something like  "Press F12 for boot options" you can choose that option directly.
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RunningGagCommented:
"Could I insert his drive into mine?"

If its the exact same model, then yes.
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RunningGagCommented:
"Is there any way to get off the opening screen that is giving the message? Any magic buttons?"

The error message is telling you that it can't find the device that has Windows on it.  Unfortunately there isn't any 'magic buttons' to bypass this unless you've set it not to boot from the hard drive.
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bootedoutofacerAuthor Commented:
I was having some connectivity issues when I was out of town the other day and I did press some   . I don't remember which ones :/  When I power up I just get a flash of the Acer screen and i think it says f2 but it goes so fast to the screen with the ethernet comment.
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RunningGagCommented:
Just start tapping the F2 key when you power it on.  If that doesn't work try F10, F11, F12, Delete, Escape.
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PlantwizCommented:
Thanks for helping to clarify RunningGag!


@bootedoubtofacer -
If you don't have an optical drive, then you coudl create a boot device from a thumbdrive.  However, since you seem unfamiliar with BIOS, I suspect this may be more then you are willing to jump into.

Changing drives won't fix the problem you are experiecing as it seems that your HDD is either:
1. Bad/dying
2. Corrupt file or MDR possible.

SO, can you boot into Safe Mode?
At startup, begin to press F8 to enter the safe mode menu.

Are you able to complete this?
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bootedoutofacerAuthor Commented:
ok...I tapped F2 several times and now am at a bluish screen that  has a title of InsydedH20 setup utility
tabs that are:  INFORMATION, MAIN, SECURITY, BOOT, EXIT
The info screen lists cpu type and speed
HDD modelname and serial #
System BIOS version:V1.02
VGA BIOS version: Intel V1585

at the bottom choices of help, exit select item, select menu, change values, selet submenu, setup default, and save and exit.....

what now????
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RunningGagCommented:
With respect, changing the drive would most certainly remedy the situation.  If the hard drive is failing, or there is a drive control issue, replacing the drive solves both those problems.  Especially if the both machines use the same drive.

I would suspect that if it isn't booting to the drive, he's not going to be able to boot to Safe Mode.
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RunningGagCommented:
Choose the menu that is labeled boot, and list what it says.
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PlantwizCommented:
@runningGag,

You are correct.

My comments that it won't 'fix' anything is that he'll still have a failed/failing HDD.  The only benefit is that he can likely confirm this.  However, this can be accomplished with a Bootable Thumbdrive.  I do have concern that the OP may have issues being able to swap the drive and then he/she'l have two failing/failed notebooks.


****
@ bootedoutofacer:
Blue screen...good you are in BIOS
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bootedoutofacerAuthor Commented:
OK...went to boot. It says:
BOOT PRIORITY ORDER:

1. IDEO: TOSHIBA
2. IDE1:
3.USB FDD:
4.NETWORK BOOT: ATHEROS BOOT AGENT
5.USB HDD:
6.USB CDROM:
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bootedoutofacerAuthor Commented:
ACTUALLY 1. READS IDEO: TOSHIBA MK1652GSX
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RunningGagCommented:
So it says that the hard drive is the first boot device, which means everything is configured properly there.

This means that even though the computer is set to boot to the hard drive, it can't find instructions to boot from.  Which means that it can't find Windows.  

At this point you are looking at a hard drive failure, or a lost MBR.  Without a CD drive, or a bootable thumb drive, you are going to have difficulty repairing the MBR (if it isn't the hard drive, which it probably is).

What PlantWiz states is true, replacing the HDD is still going to leave you with a machine that won't boot.  You can replace the hard drive on it but you will need recovery disks (which you will probably have to order from Acer), and an external cdrom drive.

If you have warranty, I would get in touch with Acer or your retailer.  If you don't, it may be more cost effective to look at a new machine.
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bootedoutofacerAuthor Commented:
ARE YOU STILL THERE RUNNINGGAG...NOW WHAT? I THINK YOU MIGHT BE GETTING SOMEWHERE WITH THIS...:)  I HOPE
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bootedoutofacerAuthor Commented:
MY NEIGHBOR HAS AN EXTERNAL ACER CD DRIVE I COULD BORROW. WHAT WOULD I DO WITH IT? WHAT IS AN MBR AND THUMBDRIVE?
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PlantwizCommented:
Bootedoutofacer:

You seem that you need some hands-on guidence.  Before tearing things apart and voiding your warranty...contact the MFG.

What you are describing is really not a huge problem (if you've handled this before) but from the posts, I suspect you are curiuos and not a technician by trade...therefore, attempting to work through this one post at a time...will become very frustrating for you.

If you find your notebook is OUT of warranty, then find a local shop who can assist.  You will have this issue fixed in a few short hours, rather then much headache of going back and forth in a forum...and then possibly missing a step.

Again, it's easy to fix, but if it is your first time...or your only machine (and you are not willing to sacrifice it for learning) then take it in for service.  FWIW
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RunningGagCommented:
If you can borrow an external cd drive.  Do you have any disks that came with the machine?
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RunningGagCommented:
I definitely agree with PlantWiz.  
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PlantwizCommented:
@bootedoutofacer:MY NEIGHBOR HAS AN EXTERNAL ACER CD DRIVE I COULD BORROW. WHAT WOULD I DO WITH IT? WHAT IS AN MBR AND THUMBDRIVE?


***

IF you had an external drive and your repair media...you could possible reinstall everything yourself.

HOWEVER, if the HDD is beinging to fail, you first want to run the diagnostics on it to rule it out before you waste time on the device.

IF the HDD tests fine, it is possible that the MBR (master boot record) is corrupt.  However, since all of this is 'new' for you. I strongly recommend you take it in for service AFTER confirming your warranty status.  IF your notebook is under warranty, you may not need to purchase the replacement parts (but only be required to cover the service)...it depends on the type of warranty you have.

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bootedoutofacerAuthor Commented:
AND WHERE THE HECK DID WINDOWS GO? INTO CYBERSPACE? LOL SORRY..I JUST CAN'T BELIEVE THIS COMPUTER WAS WORKING PERFECTLY ONE MINUTE AND THEN POOF...GONE
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PlantwizCommented:
I think RunningGag and I are of the same mind here:

We'd love to help you out, but there are too many parts of what has been discussed thus far that seem foreign to you.  PLEASE do consider your warranty status and find a good service center.  Again, it will be far less time and you'll have your system back in no time.   IF you missed disclosing something to us, or if you misunderstand or if you run into a bigger problem once you begin (it will cost a ton more to pay for service AFTER you attempted to work on it yourself) then had you sought out a service center.

I thnk you need more help then a forum can provide for your first time.  Please contact a support center or ACER to confrim your warranty status.
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RunningGagCommented:
It can be a number of things.  If the hard drive has failed, it could be the controller, or a bad sector that happened to contain your MBR.  Hard drives are easily the number one thing to fail.

As Plantwiz says, contact Acer.  They can determine whether or not your computer is still under warranty by looking up the serial number on the base of the unit.
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PlantwizCommented:
bootedoutofacer:AND WHERE THE HECK DID WINDOWS GO? INTO CYBERSPACE? LOL SORRY..I JUST CAN'T BELIEVE THIS COMPUTER WAS WORKING PERFECTLY ONE MINUTE AND THEN POOF...GONE

***

WHat was working?  BIOS isn't 'WINDOWS" or the OS portion.  BIOS is the instruction on the device.  BIOS runs independ of the OS.

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bootedoutofacerAuthor Commented:
I BOUGHT THIS ACER FROM NEWEGG.COM. I NOW JUST HAVE THE STANDARD ACER WARRANTY THAT IT COMES WITH FOR A YEAR. BECAUSE EVERYTHING CAME EMBEDDED IN THE NETBOOK, I WASN'T SENT ANY DISKS OR SOFTWARE OF ANY KIND.
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RunningGagCommented:
That's fine, if you are under warranty from Acer, the only thing it may cost you is shipping to the manufacturer.

Please follow the link to determine the warranty status of your computer.  The serial number will be on the base of the computer.  If you can't find it there, it will show in the BIOS.:

http://secure2.tx.acer.com/FixMyAcer3/FixMyAcer.aspx
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bootedoutofacerAuthor Commented:
PLANTWIZ...I JUST MEANT THE COMPUTER WAS WORKING JUST FINE AND BOOTING UP NORMALLY AND THE NEXT DAY IT STARTED TURNING INTO A MONSTER!!! SO WHAT YOU GUYS ARE BASICALLY TELLING ME IS THAT I NEED TO SEE IF ACER WILL CHECK OUT THE COMPUTER? BUMMER. I WAS HOPING TO START PRESSING MORE BUTTONS TO SEE IF SOMETHING ON THIS "BIOS" SCREEN WORKED TO RESTART IT.
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PlantwizCommented:
That is not uncommon.

You NEED to contact ACER before doing any further.  
OR say to 'heck' with the warranty and take the unit in for service at your local shop.

Again, this isn't a huge problem.
1. Get this serviced and get yourself up-and-running.
2. If you want to invest in a new notebook (or in this case Netbook) if this one gets FUBAR'ed...then by all means give it a shot.

You need bootable media and to be able to access the recover partion (if it exists) or recover media (contact the MFG).

Regarless, you need to confirm if the HDD is physically bad or if it's merely file corruption.  Take it in for service.  If you have a good shop, they may permit you to observe and learn.  Otherwise, trust them to do their job and pracice rebuilding an inexpensive laptop once you are up and running.

Please take your CAPS lock off.
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bootedoutofacerAuthor Commented:
WHAT DOES THE "SETUP DEFAULT" F9 BUTTON DO?
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PlantwizCommented:
Fixing computers is not just about pushing buttons.

It depends.


Contact the MFG as listed above or skip all that, pay for support locally and get your machine working again.
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RunningGagCommented:
:D

Unfortunately sometimes its just easier to let the manufacturer deal with it.  Especially if its going to cause you a whole swack of headache.

That option will restore the BIOS options to default.  It will not solve the problem.  Likely, your BIOS options are already at default.
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bootedoutofacerAuthor Commented:
Sorry about the caps lock...I can't find my reading glasses and it was hard to see the text. Didn't mean to be "yelling at you the whole time". I will follow your advice and contact Acer first and go from there. This computer is definitely less than a year old. Thank you both for all of your help.
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RunningGagCommented:
Your welcome.  You shouldn't have any difficulty with Acer, they're usually quite easy to deal with.
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RunningGagCommented:
A further note, you can increase the text size one the screen by holding the CRTL key and pushing the + key.
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bootedoutofacerAuthor Commented:
Thank you for the help. I need to get the computer dictionary out to learn some computer speak :)
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PlantwizCommented:
No points :(


Good work RunningGag!
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RunningGagCommented:
Please consider giving PlantWiz assisted credit.  He worked just as hard as I did on this.
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