guenchy00
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How do I install Windows Small business server 2003 on an Compaq Proliant DL360
Hello, I am have trouble installing Small Business Server 2003 on a Compaq Proliant DL360 server.
I know the server is quite old.
I've been trying to read a lot into it, I have a copy of Compaq SmartStart 5.50 (which is the version that I was told needs to be used on this old server)
I've went through the manual install, chose windows 2000 because SBS 2003 is not listed. I was prompted that this would work for me.
Upon trying several different ways, I always come up to "Non-System Disk" error.
I know the server is quite old.
I've been trying to read a lot into it, I have a copy of Compaq SmartStart 5.50 (which is the version that I was told needs to be used on this old server)
I've went through the manual install, chose windows 2000 because SBS 2003 is not listed. I was prompted that this would work for me.
Upon trying several different ways, I always come up to "Non-System Disk" error.
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Not sure about that one ... the optical drive may be old enough that it cannot read the newer CDs. Plug in a USB optical and see if you can boot from that as another option.
Yes, find a newer version of the CD that shows SBS 2003 as an option.
Philip
Yes, find a newer version of the CD that shows SBS 2003 as an option.
Philip
ASKER
There are no usb ports on this server.
You definately need a version of smartstart that recognizes sbs 2003 listed, if not then it will not have the correct drivers.
You could also download the drivers for your controller and put them on a disk and just install off the normal sbs cd, hit f6, and specify the addtional drivers.
If that works you will probably also need the additional nic drivers and video drivers from hp.
I'm not sure about v8 as I have not used it, and I see some posts that indicate it messes up sbs 2003 r2.
I see posts that smartstart 7.6 supports sbs 2003 r2, so that may also be a way to go.
Hope this helps
You could also download the drivers for your controller and put them on a disk and just install off the normal sbs cd, hit f6, and specify the addtional drivers.
If that works you will probably also need the additional nic drivers and video drivers from hp.
I'm not sure about v8 as I have not used it, and I see some posts that indicate it messes up sbs 2003 r2.
I see posts that smartstart 7.6 supports sbs 2003 r2, so that may also be a way to go.
Hope this helps
mpecs, you are correct about the cd drive itself could be the problem. but if he was able to install the entire cd without error and then rebooted and got the error would still indicate he was using the wrong controller driver. since he stated it didn't show sbs 2003 and only server 2000.
Since he has no usb ports and the drive is probably ide then he would need to replace the cd drive with newer ide drive, good luck on that, hope you have an older, newer, machine around you can pull one out of:-).
let us know how it goes.
Since he has no usb ports and the drive is probably ide then he would need to replace the cd drive with newer ide drive, good luck on that, hope you have an older, newer, machine around you can pull one out of:-).
let us know how it goes.
ASKER
I do not have any spare parts laying around for this server.
When I received it, it already had windows server 2003 on it, but needs to be reformatted with SBS2003.
When I received it, it already had windows server 2003 on it, but needs to be reformatted with SBS2003.
Since it's an old box that's not supported by recent version of SmartStart you're going the right way picking manual install (selecting Windows 2000 is right, it just sets the OS type to Windows) but you have to go through the F6 prompt during Windows installation and privide drivers for the Smart Array controller.
If the existing CD has Windows Server 2003 as a selection, use that. You will get your driver install that way for SBS which is built upon Server 2003.
Philip
Philip
ASKER
What all floppys will i need to make for the install process of the server?
Depends which controller it has in it, would need to know which generation it is to tell that, is there a G number on the front?
The main ones are the ones for the controller card and nic card, but even if you don't have the nic during installation you can add it later. But without the controller drivers you will get the error you were having before. You need the ones for server 2003 and since you indicated that the smarstart disk didn't show that as an option I recommend either getting a newer version of smartstart that did or install SBS from the CD which would require you to have the disks with the controller drivers and hitting F6 during startup of installation as stated above.
Hope this helps.
Hope this helps.
ASKER
The problem is, i can't even get into windows Setup. When i go through the steps of the SmartStart process, and than it prompts me to install an OS, I put the disc in and it reboots.. than when it should boot from disc, it just sits at a black screen and says "non-system disk"
I have no option to load anything, My problem is getting the process to even start.
I have no option to load anything, My problem is getting the process to even start.
Then it sounds like your cd drive is not able to read the SBS disc is this correct? Have you tried reading the SBS disc from another machine?
If this is the case you may have to rob a cd drive, that is probably IDE, from another machine as stated previously.
If this is the case you may have to rob a cd drive, that is probably IDE, from another machine as stated previously.
ASKER
Yes, it picks up in other machines. This non-system disc is something that pops up even after I wipe everything and just start the server up. Even when it's not prompting for an OS to install
So to make sure I'm clear, you can put the smartstart cd in and it reads that from the cd drive, but when it reboots to access the sbs cd you get the error?
Is this correct?
If so and you are able to read the sbs disc on other machines then your only option is to replace the current cd drive with another compatible drive.
Is this correct?
If so and you are able to read the sbs disc on other machines then your only option is to replace the current cd drive with another compatible drive.
ASKER
yes, that is correct. When I put in smartstart it boots fine, but when I put in SBS2003, it says non-system disk.
ASKER
Do you know of any guides for taking this server apart?
LOL, I haven't taken one apart in a while but I will check to see what I can find.
You should be able to do a search for manual dl360 and find it, but I will check to see what I can find.
If memory serves me right you may have to use a star driver to remove the cover, but I'll check
You are in a little bit of a sticky wicket :-), I've been there though.
You should be able to do a search for manual dl360 and find it, but I will check to see what I can find.
If memory serves me right you may have to use a star driver to remove the cover, but I'll check
You are in a little bit of a sticky wicket :-), I've been there though.
ASKER
Got a star drive you are right, just trying to figure out how to take the case off now..
ASKER
it's jammed.. The design is " push down"
http://bizsupport1.austin.hp.com/bc/docs/support/SupportManual/c01129547/c01129547.pdf
navigate to page 31 of this pdf. You hold down these two buttons and slide it off...
With two people we couldn't even do this.. the buttons don't even move...
http://bizsupport1.austin.hp.com/bc/docs/support/SupportManual/c01129547/c01129547.pdf
navigate to page 31 of this pdf. You hold down these two buttons and slide it off...
With two people we couldn't even do this.. the buttons don't even move...
Is there a recessed (flush really) black button near the CD ROM? push that in with a screwdriver and CD drive pops out.
The maintenance and service guide for all ProLiants are on HP's web but need to know what generation it is.
The maintenance and service guide for all ProLiants are on HP's web but need to know what generation it is.
ASKER
I'm not sure what generation it is.. all that is noted on the server is Compaq Proliant DL360... there are no G's anywhere on this model.
Probably 1st generation :-).
OK, I remember this, Push down on those two buttons and give a real swift kick with the palm of your hand moving from the front to the back. Sometimes they are a little hard to get off :-)
Just make sure there are no screww holding it down, there shouldn't be. The trick is holding those buttons down and giving a swift hard kick:-).
Try not to hurt yourself :-)
Hope this helps.
Just make sure there are no screww holding it down, there shouldn't be. The trick is holding those buttons down and giving a swift hard kick:-).
Try not to hurt yourself :-)
Hope this helps.
ASKER
Got the case off. But i can not locate an IDE port to plug a disc drive in. The port that the original cd drive has a port Im not familiar with. Looking into it now. I have my cd/dvd disc drive with an IDE cable ready to plug into it but can not locate a IDE port
It's a low-profile cd-rom with a special connector and you ain't gonna find one those at radio shack:-).
But the CD-Rom is an IDE and there should be some cable going from the backplaine to the motherboard that connects it, If I remember properly, along with the floppy drive right next to it.
But the CD-Rom is an IDE and there should be some cable going from the backplaine to the motherboard that connects it, If I remember properly, along with the floppy drive right next to it.
look on page 46 of the pdf document, unfortunately it is a special 100-pin cable that connect both the floppy and cd to the backplane.
ASKER
great....... So do you guys have any other ideas?
Well.....If you have another SBS CD might help, you could burn an ISO of the CD on another machine, but usually if the CD Drive wont read the pressed cd it will have a harder time reading the burned cd, except in the case the original cd has imperfections.
Questions did you actually try to boot with the SBS CD from another machine or just read from it?
You don't have any USB ports so that sux :-).
You could try and find that combo drive on ebay or somewhere, I haven't had to order one in years, but I'm sure they are still out there.
You could just punt and buy a new server :-).
I'm running out of ideas here, though.
Questions did you actually try to boot with the SBS CD from another machine or just read from it?
You don't have any USB ports so that sux :-).
You could try and find that combo drive on ebay or somewhere, I haven't had to order one in years, but I'm sure they are still out there.
You could just punt and buy a new server :-).
I'm running out of ideas here, though.
Boot into the server's BIOS and check your hard drive/optical drive/network boot order.
Put the CD first, HDD second, anything else.
That should fix it.
Philip
Put the CD first, HDD second, anything else.
That should fix it.
Philip
@MPEC, he already can boot off the smartstart cd it's just when he reboots after the initial setup and trys to boot off the sbs cd that he can't boot to that cd because of a non-system boot error.
I hope I'm not missing something and I'm not stating something you already knew.
I hope I'm not missing something and I'm not stating something you already knew.
Yeah, but the boot order is important here.
The first boot to the Compaq CD happens because the drives/array was originally blank. The BIOS will default through the boot order to the first bootable device it finds. Thus the CD boot.
But, once the Compaq CD has done its thing by placing a partition on the drives/array and subseqently the drivers, the BIOS will default to the drives/array _before_ the CD if that is how the boot order is set up in the BIOS.
That is why the suggestion to check it.
Philip
The first boot to the Compaq CD happens because the drives/array was originally blank. The BIOS will default through the boot order to the first bootable device it finds. Thus the CD boot.
But, once the Compaq CD has done its thing by placing a partition on the drives/array and subseqently the drivers, the BIOS will default to the drives/array _before_ the CD if that is how the boot order is set up in the BIOS.
That is why the suggestion to check it.
Philip
OK, I can agree with that and thought that might be where you were headed at:-). I just wasn't sure at the time it would detect anything on the harddrive it had just been my experience it rebooted to the cd, but it could have been just the default was look at the cd first. Wow there I go again with the "assume" thingie :-).
Ok, so now we at least have another alternative which was better than the way it was going, I'm afraid. Hope that helps, thanks.
Ok, so now we at least have another alternative which was better than the way it was going, I'm afraid. Hope that helps, thanks.
and I really hate not stating the obvious sometimes, like boot order, you either are dammed if you do and dammed if you don't :-). But I really hope that works.
ASKER
There isn't really a bios.. I can't get into it.. you have to use the smart start cd to even get into that type.. I've been through every option but can not find any boot order..
ASKER
Should I try to get the newest one out?