• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 775
  • Last Modified:

Symantec Endpoint Protection 11.0.4

We have installed Antivirus and Spyware module only from Symantec Endpoint Protection 11.0.4

But still virus is effecting the pcs and network.

Please advice
6 Solutions
Hi sanjeevkmrs

No antivirus alone can give 100% protection.
Anti-Virus is good when preventing scripts on websites from downloading and installing virus'. However, when your users intentionally download something and execute it, your PC will allow it (because it's being executed by the user rather than a service account.
what is the virus name ? behavior ? symptoms ?
We Need Your Input!

WatchGuard is currently running a beta program for our new macOS Host Sensor for our Threat Detection and Response service. We're looking for more macOS users to help provide insight and feedback to help us make the product even better. Please sign up for our beta program today!

Escalate this issue to Symantec Endpoint protection support technical team if the Virus/Spy-ware were not detected or caught ( quarantine) by product, its there duty to provide solution else we wouldn't trust the product.

Because they claim protects against zero-day threats

can try other products such as eset, kaspersky and bitdefender and u have ask support from symantec to solve the issue.

Thanks kart4578
Couple of questions?
Are your virus definiitions on the client up to date?
How are they getting infected?
What are the scheduled scans and real time scans showing?
This sounds like someone might be doing something they are not supposed to (p2p downloads)
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

The 14th Annual Expert Award Winners

The results are in! Meet the top members of our 2017 Expert Awards. Congratulations to all who qualified!

Tackle projects and never again get stuck behind a technical roadblock.
Join Now