Dell Issue on Just in Time Debugger

Just in Time Debugger keeps on coming out. We've followed the solution from Dell like this one: http://en.community.dell.com/forums/t/19208309.aspx but once restarted it will still keep on coming back.

The actual file causing it this:
"sprtcmd.exe" is a known file from Dell. It is used by Dell Support Center.
"sprtcmd.exe" is installed in the C:\Program Files\Dell Support Center\bin folder.

We have also remove the file from task manager but still after restarting it comes back again.

Any better ideas out there can help resolve this issue?

Thank you so much!

Larry
JWK801Asked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

B HCommented:
your best bet is to just completely uninstall the dell support software.

more often than not it won't even uninstall properly, horrible software.  if that happens, you'll need to re-install it (download from dell), then uninstall it.

0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
johnb6767Commented:
If you want to keep it, start>run>msconfig, and under the Startup Tab, uncheck all Dell Support entries... It will not start again at next logon....

You can also check the services, but I dont believe the app uses any... Might want to double check there as well....
0
JWK801Author Commented:

@johnb6767: tried that already but it keeps on coming back and it's really really annoying.

bryon: yes, i'll give that a try.

Thanks!
0
JWK801Author Commented:
Tried both solutions and they actually worked. though the bottom line really is to get rid of the dell app. Thanks guys!
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Software

From novice to tech pro — start learning today.