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How do I add users created in active directory to the SBS 2008 wizard


I've taken over management of a SBS 2008 from someone else.
When the previous administrator created users he did not use the SBS wizard and created them straight through active directory.
I've just created a SSL cert for the server and got everything online so they can start using RWW and OWA, I have the following problem:
I cannot give users access to computers to remote to as the users 'don't exist' when using the wizard.

I was wondering if it was possible to pull the users that are currently in active directory into the SBS wizard? If I can't do this I'm probably going to have to recreate all the users through the SBS wizard. Thankfully there are not too many.

On a side note, when logging on to OWA all the icons are missing, only displaying red X's. I haven't tried anything yet to resolve this.

Please let me know your thoughts.

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1 Solution
Rob WilliamsCommented:
Generally you are best to delete the user and recreate them. If you use the same exact account name you also have to manually delete the mailbox within the Exchnage management console. (backup user data and mail first)
However others claim they have regained most functionality by dragging the users from the default OU in Ad to the correct SBS Users OU which should allow them to show up in the SBS console (may take a few minutes). Then from the Windows SBS console under User highlight the user and select (on the right) "add new user role" which will apply the appropriate permissions and policies to the user.
Rob WilliamsCommented:
This is a common question so I decided to test. It works but better instructions would be
-drag the user/s from the existing OU to the appropriate SBS Uses OU in AD
-open the Windows SBS console and go to users
-on the right select change (sorry I said add earlier) user role
-in the wizard select the role to be applied  and "replace user permissions and settings"
-in the next window select your user/s. However the user you just moved will only be present if you check the box "display all user roles in AD"
-then follow the wizard choosing to change the user role for the selected user/s
gerard_thusaAuthor Commented:
This did exactly what I wanted it to :) ..

Thank you.
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