We now have users who have dots in their usernames, e.g. first.last. They authenticate properly to everything (Novell login, all LDAP authentication through our Novell LDAP, etc.), even iprint seems to record properly, but when the user tries to print, the print job fails and they receive a message that submission failed.
We are pretty sure we are authenticating properly as the user shows up in iManager as first\.last.ORGUNIT.ORG as the backslash escapes the dot and the iPrint password page on the client shows:
User Name (LDAP_DN): CN=first\.last,OU=ORGUNIT,
User Name (LDAP): first\
User Name (eDir): first\.last.ORGUNIT.ORG
While LDAP is not correct (truncated at the \, which is a quirk of iprint as discussed in http://wiki.novell.com/index.php/IPrint_Authentication_Issues
), LDAP_DN and eDir are correct, and eDir matches the object for the user shown in iManger. Any thoughts on what could be wrong?